invideo.io Reviews
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2.5 / 5
Average user rating
946
Total reviews
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invideo.io Reviews
Read real experiences from customers of invideo.io.
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Ecomobility
April 8, 2026
Very poor quality and unfair refund policy
Invideo.io is not worth the money. Once you pay, they do not care if you are happy with the service or not. The video quality is very low compared to the high price.When I complained, they said: 'AI-generated media is still an evolving technology, and while it continues to improve, results may not always be perfect.' They use this as an excuse to keep your money.They refuse to give a full refund for bad service, and they won't even give a partial refund for the credits I didn't use. I do not recommend this service.
Adil Adam Harchaoui
April 5, 2026
Almost impossible to cancel this…
Almost impossible to cancel this service. They kept charging my account since the beginning of this year. I asked to remove the change and stop and they won't
Sean Seeto
April 1, 2026
Resolved my issues and gave avice how…
Resolved my issues and gave avice how to move orwaed from here for future projects, Great Job ..
Dennis Lynch
March 28, 2026
InVideo started off great but slowly over time they kept having problems rendering and editing videos
The most glaring problem is making changes to your video. I have started using AFFliks.comrecently and I have experienced no glitches so far. The prompts are followed exactly as needed. InVideo does not follow your prompts right away, so many adjustments are needed. You try to edit the video and that's when the problems start and that's when it gets extremely expensive. Sometimes the edit completed is the complete opposite of what was prompted. Not too often but it happened a few times to me. Edits require a usage of credits and these credits get chewed up unbelievably quickly.
Fardayek Ahmed Chowdhury
March 26, 2026
Predatory Refund Policy & Subpar AI Quality - Total Trap!
I recently subscribed to the InVideo AI Plus plan ($25) expecting the professional-grade results they advertise. Instead, the output was incredibly poor and completely unusable for my niche (Historical Human Biology).When I requested a refund within 24 hours (well within their 7-day window), their support agents (Tushar/Rex) repeatedly refused, using a lame excuse about "upfront compute costs." This is a total trap: you have to use a few credits to see if the quality is actually good, but as soon as you do, they claim you aren't eligible for a refund.Their marketing is misleading, and their customer service is robotic, hiding behind templated "no-refund" policies rather than standing by their product quality. It’s a classic bait-and-switch.I have already stopped using the service and will be initiating a formal bank chargeback for "Services Not as Described." If you value your money and need actual quality AI video, stay far away from InVideo. They care more about stealing $25 than they do about customer satisfaction.
Sky Minor
March 26, 2026
TOTAL SCAM COMPANY AVOID INVIDEO!
TOTAL SCAM COMPANY AVOID INVIDEO!I paid for an entry level subscription of $45 per month to make AI video. The credits used suddenly went from about 15 to 300 for a video about three minutes. I tried to upgrade my package to a higher level and pay for ONE MONTH, but was charged for ONE YEAR at $720. Three hours later I contacted the company to ask for a refund and was told I WOULD NOT RECEIVE A REFUND. This company is a FRAUDULENT SCAM.
Rui Cunha
March 7, 2026
Really bad product
Really bad product, long queues and only lets you do one action at a time
Jerry
March 6, 2026
NOT As Marketed! Lousy, Not functional, Lots of extra costs!
They get you in by showing fantastic videos, and for a few hundred bucks, you can do the same. NOT TRUE! First, you only get so many credits, and to produce anything decent, you'll have to spend another 50 bucks or so per one min video to get the decent generated images, and professional editing HOWEVER, their editor does not work, and they refer you to other software. I want my money back, but of course I kept at it, and spent too much money, I am tech savey, there are much better programs out there. YOU'VE BEEN WARNED!
Mass Fx
March 2, 2026
Extremely disappointing results and misleading expectations
I uploaded multiple videos and images to InVideo and provided a highly detailed prompt to generate a marketing video for my website. I work with various AI tools regularly, so I understand the importance of clear and specific prompting. I even refined my prompt with the help of another AI tool to ensure clarity and detail.The result was extremely disappointing. Instead of generating a polished marketing video, the output resembled a basic GIF — mostly static foreground elements with minimal background animation. The composition was unrealistic (for example, placing a yacht on a concrete surface), and the overall rendering quality was very poor. The final result looked nothing like the promotional examples shown in their advertisements.On top of the poor output, the generation process froze and failed during rendering. The platform provides little feedback during processing, and the interface feels incomplete — as if certain action buttons or controls are missing. Navigation is not intuitive, and the overall user experience feels unpolished.I requested a refund due to what I consider misleading expectations based on their marketing materials, but was informed that refunds are not possible.I rarely leave reviews unless an experience is exceptionally good or exceptionally bad. In this case, the experience was frustrating enough that I felt compelled to share it. Based on my experience, I cannot recommend this platform.Save your money and your time.
Chad Blake
February 28, 2026
Totally useless
Did not follow prompts at all. Used odd stock footage instead of the imagery I provided. Failed to balance audio. It needs a lot more training before it's ready for prime time. Customer support did work with me to provide a refund (email NOT through chat).
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