intuit.com Reviews
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3.9 / 5
Average user rating
16531
Total reviews
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intuit.com Reviews
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Customer
April 12, 2026
shopify connector still not working…
shopify connector still not working since 22nd January
N Moore
April 11, 2026
I can't believe there are only 9%…
I can't believe there are 81% 5-star reviews. Seems a lot of people are very dissatisfied with this online software, as I am! I kept some of my clients on the 2014 desktop version and it still works perfectly! No fancy bells & whistles, no changing layouts every few months ... and free! What's not to like?
Hugh Wilkins
April 10, 2026
I like what I have seen of Intuit QuickBooks
I needed accounting software for HMRC's new Making Tax Digital quarterly submissions for self-employed sole traders, and plumped for Intuit Quickbooks. Have just had a helpful onboarding phone call. From what I have seen so far I am reassured that this choice of commercial software is a good one.
Paul West
April 10, 2026
Very helpful staff
Very helpful staff, got me set up and ready for work.
Jeanette Howard
April 10, 2026
Definitely book a real life expert. Brilliant
It all seemed overwhelming at first, but I had a 1-on-1 with Jaeh that lasted an hour, and that helped me see the bigger picture before tackling the minutiae. This has given me confidence to place my business in QuickBooks' hands.
MacKenzie Brown
April 10, 2026
Extractive pricing without new features or benfits
Unfortunately, they've raised the cost of the software by over 100% without any new additional features over the past several years. They rely on their monopoly of accountants to keep customers, and the company just harvests profits. I recommend investigating other options.
Grant Chapman
April 10, 2026
I recently upgraded from QBSE to QBO…
I recently upgraded from QBSE to QBO and was really unsure of the new interface. But was put at ease with a great 1-on-1 onboarding session with a member of Intuit's customer service team, Valery. She was very understanding and went above and beyond what I expected of her. Highly recommend the service to anyone in a similar situation!
Luke Hegarty
April 10, 2026
Welcome to the digital prison
Welcome to the digital prison, seems more like a government based big brother surveillance camp. Linking bank accounts for 'convenience' of course and using your location to track every journey you make in a vehicle for 'easy mileage logs'This app can see every transaction if your bank account, wake up sheep 🐑 this isn't about making tax digitalCome onHowever, if your happy to have more of your data used and your location tracked constantly then crack on to this overcomplicated app. Really hard to get my head around it, my business now is very simple, one man band. Go to work, do my work, get paid. Now I'm expecting to fill this out, fill that out, its too much and way over the top.I'm going to use excel like a dinosaur, no monthly charge (if using excel online) and can transfer over the relevant bits of information needed only. Let's just keep it simple hey.And the free 45 mins quickbooks phonecall ..... useless, spoke to someone who I could barely understand. Only got round to asking 2 questions in the time in which she didnt know the answer to one and couldn't understand the other. Wasn't even a drop in the ocean to get any further.And getting the 60 day refund .... ha, joker, forget it, sends you round in circles.
Bharat Thadeshwar
April 10, 2026
Pathetic UI
Pathetic UI. The earlier UI was simpler and more user friendly. What on earth were the developers thinking when they created the new UI. I wish I had not started using it.
Richard S.
April 9, 2026
Wasted a day of my life trying to migrate from desktop
As a Quickbooks desktop user for a decade now, I thought I should migrate my 2016 version to online, I thought it would be a simple process.How wrong was I, Quickbooks seem intentional to block this process, 2016 version can't do it now, 2021 UK version (last desktop) now blocked too.Documentation is wrong too.So I asked support, was only directed to movemybooks service, tried that, it failed. Missing most data from invoices and told I can't try again.3 Support calls, the last also gave up on me saying he could not help despite me sending backups, the first 2 support calls didn't know anything about the desktop versions.Wasted a day of my life trying.I don't understand why Quickbooks go out of their way to prevent migration now, it's almost like they're saying too late.
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