hyperice.com Reviews
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Join 571+ users reviewing Hyperice. Read verified ratings and real customer experiences on hyperice.com before you order.
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4.0 / 5
Average user rating
571
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for hyperice.com.
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hyperice.com Reviews
Read real experiences from customers of hyperice.com.
Brands may not incentivize or pay to hide reviews.
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Francisco Cisneros
April 10, 2026
I have had an excellent experience with…
I have had an excellent experience with the hyperice support team, unfortunately I had a situation with a team which I communicated with them and quickly and effectively they always supported me and solved my problem in an effective and fast way! 100% recommended and many thanks to Breanna who in a friendly way always helped me!
TMiller
April 10, 2026
Very professional
Very professional! A lady by the name of Breanna responded promptly to my email, she was very knowledgeable about the Hyperice product I was having issues with and was able to get the issue solved right away.
EDDIE LARA
April 10, 2026
Breanna and the Hyperice support team
Breanna and the Hyperice support team have always been great with my products. They are very professional and respond back in a timely fashion. They are very thorough with their instructions and makes the process easy and fast. Thank you, Breanna!
Peter Lundy
April 9, 2026
Hyperice responded quickly to my warrant request
Hyperice responded quickly to my inquiry and gave me exact instructions to receive my warranty replacement.
Mike B
April 9, 2026
Customer service quality rivals their product line!
I am a veteram Hyperice client, over 6 years. I love their products and now I love their customer service almost as much! My Gen 2 unit had developed a nasty vibration. It was supposed to be a replacement for my Gen 1 trustworthy workhorse Hyperice massage gun. Alas, the basic unit did not hold up to the rigors I had in store. Breanna understood my situation. She upgraded me to a Pro 2 unit to meet my needs. It's perfect! It's such a refreshing customer service experience. Intelligent people that are working to keep their patrons satisfied. Cheers!
Dominic Henriques
April 9, 2026
Resolved my lost part issue
I emailed customer service that I lost a small part. They shipped me a replacement no questions asked. Super level of service.
Cheryl Smith
April 8, 2026
Venom II cable
The representatives respond quickly to my needs which I greatly appreciate.
David Lopacki
April 8, 2026
Awesome communication and support
I worked with Breanna and her constant communication chilled my anxiety to eagerly receive this gear back. Looking forward to receiving it and will be much careful on how I handle and use it.
Mike
April 8, 2026
Breanna and Hyperice are amazing
Breanna and Hyperice are amazing. I had an issue with a power plug so I reached out and with in 6 days had a new plug and was able to charge my device. This is the second time I’ve had to reach out to support for different matters. Both times I have had exceptional customer service and support. I truely appreciate all the hard work Hyperice does to keep their customers ready to perform at the highest levels! Thank you!!!
Lauren Totzke
April 8, 2026
Excellent and swift response and…
Excellent and swift response and resolution to my claim.
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