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4.6 / 5
Average user rating
672
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for houseplans.com.
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Read real experiences from customers of houseplans.com.
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Mark Shinagel
April 10, 2026
Ms. Edith Gonzalez and the rest of the staff have been absolutely stellar and helping me redesign their design. Couldn’t be happier. Sincerely, Mark Shinagel.
Gary
April 10, 2026
Very helpful.
customer
April 8, 2026
Fast responses and quick turn around on plan modifications.
TDA
April 7, 2026
Prompt Response. Great plans for the mountain site I will be building on
Arafat Haifa
April 6, 2026
Jason was able to answer every question I had. Thanks!!
customer
April 6, 2026
Plans came quickly. We had a questions and they answered right away.
Late add
April 6, 2026
Added the material list after I already had my plans. They made the process easy and were able to pull me back up with no problem.
Adrian H.
April 4, 2026
Customer service was great, but the plan / architect was far above average. I find many small house plans omit a spot for the water heater, so at the last minute, your trying to figure out what closet you can put it in, or no thoughts to the hvac or return. This architect hasn't left anything out that has to be adjusted on the fly, or chases built, etc.
Emily
April 4, 2026
House plan not received after a week
Derek
April 3, 2026
Work with Geoff through the entire experience. The communication was fantastic. We never had to wait for an answer and he was extremely patient with us. 10/10 recommend. That gentleman deserves a promotion after helping us because we were not a simple customer by any stretch of the imagination.
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