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4.6 / 5

Average user rating

672

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for houseplans.com.

Score

4.6

out of 5

Excellent

672 Reviews

5

83%

4

6%

3

3%

2

2%

1

6%

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houseplans.com Reviews

Read real experiences from customers of houseplans.com.

Brands may not incentivize or pay to hide reviews.

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M

Mark Shinagel

April 10, 2026

Mark’s House

Ms. Edith Gonzalez and the rest of the staff have been absolutely stellar and helping me redesign their design. Couldn’t be happier. Sincerely, Mark Shinagel.

G

Gary

April 10, 2026

Very helpful.

Very helpful.

C

customer

April 8, 2026

Fast responses and quick turn around on…

Fast responses and quick turn around on plan modifications.

T

TDA

April 7, 2026

Prompt Response

Prompt Response. Great plans for the mountain site I will be building on

A

Arafat Haifa

April 6, 2026

Jason was able to answer every question…

Jason was able to answer every question I had. Thanks!!

C

customer

April 6, 2026

Plans came quickly

Plans came quickly. We had a questions and they answered right away.

L

Late add

April 6, 2026

Added the material list after I already…

Added the material list after I already had my plans. They made the process easy and were able to pull me back up with no problem.

A

Adrian H.

April 4, 2026

Architect was far above average

Customer service was great, but the plan / architect was far above average. I find many small house plans omit a spot for the water heater, so at the last minute, your trying to figure out what closet you can put it in, or no thoughts to the hvac or return. This architect hasn't left anything out that has to be adjusted on the fly, or chases built, etc.

E

Emily

April 4, 2026

House plan not received after a week

House plan not received after a week

D

Derek

April 3, 2026

Work with Geoff through the entire…

Work with Geoff through the entire experience. The communication was fantastic. We never had to wait for an answer and he was extremely patient with us. 10/10 recommend. That gentleman deserves a promotion after helping us because we were not a simple customer by any stretch of the imagination.

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