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Join 21,234+ users reviewing Hismile. Read verified ratings and real customer experiences on hismileteeth.com before you order.
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2.5 / 5
Average user rating
21234
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for hismileteeth.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of hismileteeth.com.
Brands may not incentivize or pay to hide reviews.
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Daniel
April 9, 2026
I ordered 2 things - Mystery toothpaste - x2 Whitening stripsOnly the toothpaste was sent the whitening strips were probably never sent or ignored, I emailed them a lot of times been 2 weeks no response. I think they just dont care, and if they respond to this and give me their email when I message them I will get ignored.
sian
April 9, 2026
Everything I have purchased so far has arrived on time and all items were high quality. Absolutely love the tooth paste!
Ioannis Paraskevopoulos
April 9, 2026
SCAM!!!! I ordered at the beginning of March and it shows fulfilled on their site with a track number. the track number does not exist. I have tried to contact the customer support and got no answer to two attempts.
Emma Dobson
April 8, 2026
Placed an order on Feb 15, and have sent numerous emails as my products have supposedly been “shipped” for almost 2 months now. Cannot get a reply from customer service. Terrible experience.
E
April 8, 2026
I really like Hismile’s products. I think the vanilla toothpaste is my favorite but I’m liking the blue raspberry right now. The electric toothbrush gives a deep clean and I like that it has a time built in.
Andrew
April 8, 2026
Very poor customer service.I ordered 8 products from there website and only 5 items turned up with my order and I have been trying to contact them for over two weeks, I get an automated email response saying they will be in touch with in 1-4 days and then no response from them, I have sent 4 emails asking to be contacted about my missing items.
Chan Monger
April 7, 2026
These products really are good, the mouthwash we were wowed by! We have the Barbie pink bubblegum toothpaste and it’s brilliant, the whitening strips which do make your teeth whiter but I think need ongoing use.The overall feeling of fresh breath, fully clean mouth lasts all day! We did have delays on the shipment because the Uk warehouse were having fulfilment delays - (that’s why I’ve knocked a star off .. best way to get in touch with them is on instagram, took a few days for a reply but once I did the product came the next day)
Emma
April 2, 2026
This toothpaste is a life saver for us as my youngest absolutely hates mint toothpaste!! His teeth got quite bad at one point but now they are all sorted with his favourite Simpsons toothpaste! Pleaseeeeee don’t ever stop doing this flavour!
Darren Green
April 2, 2026
It took a while to arrive 2 weeks overall but the products are amazing the mouthwash the gunk what came out was unbelievable and the toothpaste will definitely be ordering again
Alice H
April 2, 2026
I bought a toothbrush about a year ago and a bunch of heads with it. It’s great, teeth look and feel super clean. This week I had to buy new heads, so I bought enough to last the next year like last time.None of them fit.I suspect they’ve changed the design, so I emailed to ask if that’s the case, so I can buy a new handle if necessary. I’ve had no reply. I’ll be buying a new brush for sure, but it won’t be a hismile.
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