hiddencrownhair.com Reviews
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Join 140+ users reviewing Hidden Crown Hair. Read verified ratings and real customer experiences on hiddencrownhair.com before you order.
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3.8 / 5
Average user rating
140
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for hiddencrownhair.com.
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hiddencrownhair.com Reviews
Read real experiences from customers of hiddencrownhair.com.
Brands may not incentivize or pay to hide reviews.
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Danielle Zsido
July 6, 2025
volume and length, great customer service
Beautiful halo that gives me volume and length and blends seamlessly, I actually ordered the wrong shade for myself originally, but Madison and the wonderful customer service team made the exchange easy and painless, and now I have the perfect shade!
Sadie M
June 4, 2025
Great Customer Service
The item didn’t meet the standards of the usual hair pieces (hair topper specifically) and they don’t typically take returns but this item was defective. Hidden Crown left me return the item for a gift card in exchange. The tariffs were applied to the new order so I mentioned that in another email and they sent me a new gift card (deactivated the old one) to cover the tariff cost as well. Their customer service game has gotten so strong! The hair extensions are stunning.
rylee rubalcava
May 25, 2025
Obsessed!
These extensions are beautiful and the customer service is wonderful. The hair quality is amazing! Silky, soft, and feels high quality. I had to exchange my original extensions because the color match was off, but the process was super easy and customer service always responded very quickly and were super kind. I will always order Hidden Crown!
StellaN
May 16, 2025
Highly recommend Hidden crown
Hidden crown’s products are great quality, and look so natural. The customer service was above and beyond. They sent me a replacement item quickly, and double checked to make sure I was satisfied with the product.Highly recommend!!!!!!!
Lindie Burger
May 16, 2025
From start to finish I had a seamless…
Feom start to finish I had a seamless experience, just like my extensions. The colour is a perfect match, one 9f the consultants advised me based on a photo I sent of my hair colour. The delivery was super fast and the extensions are super easy to fit.
VJ
April 30, 2025
Do not buy this product
Do not buy this product. I received it, and there is no way to attach it to your head. The string slips, there are no clips, and even a professional stylist could not secure it. I bought it for my wedding, but I couldn't use it; it was a huge waste of money and time.
Charl
April 30, 2025
Great Communication!
I loved the person who helped me. They were kind and personable and knowledgeable about hair extensions. They used emojis which made me feel like they were relatable. Great Customer service and the communication aligned well with their brand! (I also work in marketing!)
Julie Manos-Robinson
April 28, 2025
I had the absolute BEST customer…
I had the absolute BEST customer service with Madison! She is diligent ..kind and took wonderful care of me! I own a boutique salon and I know where I will be going for all of my topper extensions 💕
Haley Hickman
April 26, 2025
i have been using this company for many…
i have been using this company for many many years! affordable and great products with excellent customer service!
customer
April 24, 2025
I've been a stylist for 35 years and…
I've been a stylist for 35 years and very rarely do I come across a company whose business is on point and they take care of things every time something's wrong but hitting Crown always does. That's why I will never leave them and the quality of their product is unbelievable.!
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