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Join 467+ users reviewing Hey Dude Shoes. Read verified ratings and real customer experiences on heydudeshoesusa.com before you order.
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1.4 / 5
Average user rating
467
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for heydudeshoesusa.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of heydudeshoesusa.com.
Brands may not incentivize or pay to hide reviews.
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Katherine Kratzer
March 29, 2026
Then are really comfortable and I stepped on stuff and it's don't hurt my foot I really appreciate this I live on a farm so my hey dude really come in coach thank you to who ever makes hey dudes
melissa pilon
March 26, 2026
Awful awful! if you want to experience the worst customer service order directly from the website, i returned two pairs of shoes which cost 30$ (not indicated on the website at all) and they did not refund me the taxes of the two pairs, which was another 33$ when i called customer service they told me this wasnt true, i told them i had proof and they told me to send it by email and i never heard back.
erika jung
March 24, 2026
shoes are great but customer service is not good very rude and not helpful
Stan Ingram
March 23, 2026
Don't buy online. There customer service is terrible. I ordered a pair using their online store. Checked out and noticed my shipping address was wrong but billing was correct. Immediately emailed customer service and they gave me a line of "Don't worry bro, we will just ship them to the wrong address and if you don't get them in two weeks we got you." So, I didn't get them and two weeks later I reached out to the same CS agent and guess what..... Sorry dude, contact the carrier and try to work it out with them. We have your $$ already. So I got my money back through credit card. I wont buy any products from Crocs LLC or their other brands.
Greg Gagliano
March 21, 2026
If I could leave 1/2 star I would. Where to start. Vogues coupon codes that don't work. Customer service that never answers phone or offers to provide any solutions. Orders that do not arrive for 3 months.. no refund. No information have to wait on hold for over an hour to find out that they cancelled your order because of stocking issues but didn't bother sending a refund or notifying you. I feel like the company online presence and customer service is a front for the Mafia. Just trying to steal money from everyone
JW Fuerst
March 21, 2026
Very deceptive website. Promotion shows right next to items on the website, yet will not apply to the said items. Called customer service and they said, oh, it only applies to selected items. Meaning not the ones that show the promotion on the website. Terrible!!!
Lynne Oliver
March 5, 2026
HeyDude shoes has the worst customer service I have experienced in quite some time. Communication after purchase was slow, and when I searched my order number, it never can be found. Can't reach anyone by live chat or phone now to return because they sent the wrong size. I would say order from another secondary company, but I've bought my last pair. Knock-offs would be better. On my way to Skechers...
Erin Fisher
March 2, 2026
Their coupons they send you via text or email are incredibly misleading, and their customer service is incredibly lacking. When you click on the link they send you for the code it takes you to shoes that aren’t even in the sale. And they are constantly running out of colors and styles in certain sizes. The sale they sent me said 2 for $64.99, and even said that on their website underneath the style of shoe. When I placed my order the coupon said it was applied, and would be applied at checkout. I got charged the full amount $140, and when I contacted customer service the told me the colors I chose were not part of the deal. Even though listed in their website underneath the “Wendy” style shoe- 2 for $64.99. I wanted to cancel my order, and was told that they don’t allow people to do that (which I didn’t know, but should have checked). They only offer exchanges or credit. I have bought at least 6 pairs of shoes from them in the past (me and my husband), but NEVER again. Truly exceptional shady, and the whole experience left a really bad taste in my mouth.
vicki mcintyre
February 6, 2026
Scammed me, sent a croc charm instead of an 80 pound pair of shoes!!! AVOID they will steal your money
Jenn Block-boswell
January 22, 2026
I wish I had read the reviews of this company. I see many people wearing them so I wnet for it. The fact you can mail order and not try them on but not be able to exchange them. They do not have the ability to exchange
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