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Join 85,755+ users reviewing HelloFresh US. Read verified ratings and real customer experiences on hellofresh.com before you order.

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3.4 / 5

Average user rating

85755

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for hellofresh.com.

Score

3.4

out of 5

Good

85.8K Reviews

5

49%

4

22%

3

14%

2

6%

1

9%

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hellofresh.com Reviews

Read real experiences from customers of hellofresh.com.

Brands may not incentivize or pay to hide reviews.

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M

Mellionie

April 1, 2026

I’ve been trying out HelloFresh meals

I’ve been trying out HelloFresh meals, and while the concept is super convenient, I have mixed feelings about the overall experience.First, I love how easy everything is. The recipes are simple to follow, ingredients come pre-portioned, and it definitely takes the stress out of deciding what to cook. It’s a great option if you want quick, structured meals without too much thinking.However, when it comes to the food itself, I do feel like the meals are a bit under-seasoned. The spice packets provided are very minimal, and most dishes could really benefit from more seasoning—especially powdered spices like garlic powder, onion powder, paprika, or even a little heat. If you enjoy bold, flavorful meals, you’ll probably find yourself adding your own twist (I definitely did!).The ingredients are fresh, and the meals look great once plated, but flavor-wise, they often feel like a base that needs building on.Overall, HelloFresh is perfect for convenience and beginner-friendly cooking, but if you love rich, well-seasoned food, be prepared to step in and elevate the flavors yourself.Rating: 3.5/5 ⭐Great for ease, but could definitely level up in seasoning.

A

Allie Lowery

April 1, 2026

My orders have had wrong or spoiled…

My orders have had wrong or spoiled ingredients almost every time, and my last two boxes have been delivered to the wrong address. One I was able to retrieve, but the other I was not. I will be cancelling my service.

D

Dayton

April 1, 2026

Stop using FedEx

The food is really great but god damn please stop using FedEx they suck. They cannot for the life of them deliver a package on time.

L

Lauren

April 1, 2026

Inconsistency receiving recipe cards

Inconsistency receiving recipe cards. It’s unacceptable to have to use my phone to view!

K

Katie Swift

April 1, 2026

The meals were interesting and my…

The meals were interesting and my husband and I both enjoyed them. Unfortunately, our kids weren’t big fans. And they weren’t quite as easy to assemble as I would have liked.

K

Ken

April 1, 2026

Bottom line

Bottom line: good selection, I enjoy the prep (I learn a lot), and the meals are always unique

W

W H

April 1, 2026

Not great quality

I ordered a Caesar salad kit. All the lettuce in the bag was brown and gross. I had to throw it away. I did let hello fresh know - but have not received anything about compensation for it. Also was grossed out by a pack of diced chicken last week. It had several pieces in the pack that I thought were gross and not edible. I like lean chicken breast and expect a good quality. I did not get that.

J

JENN

April 1, 2026

Most of the food is really good but 3…

Most of the food is really good but 3 times now the meals got mixed up and didn't come with all it was supposed to.

S

Stacy Cole Ingram

April 1, 2026

Give it a try.

Super easy and great recipes.

M

Mike Casey

April 1, 2026

Missing items and missing recipes.

Missing items and missing recipes.3 weeks in and we’ve had issues with each box. Either food items missing or the wrong or missing recipe card. In every box.

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