guns.com Reviews
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3.9 / 5
Average user rating
3669
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for guns.com.
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guns.com Reviews
Read real experiences from customers of guns.com.
Brands may not incentivize or pay to hide reviews.
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Jason Thompson
April 1, 2026
Not as advertised
Not as advertised
John Leigh IV
March 31, 2026
Best online experience
I heard about this site through a client i was doing work for, and he said that theyre the better choice over the other sites. Better choice better price better everything. And I am not disappointed. Customer service is helpful Description and prices is excellent Best purchase i made was here .
Christopher Harkleroad
March 31, 2026
Received a rusted gun
Received a rusted gun. Help service did nothing to help. After talking with them they told me they don't actually take care of anything about it when they get it. They don't even run single rod down a used gun to check the barrel before reselling. They put my bore down as excellent however the bore is fair with surface rust, scratches all over the stock and barrel, the gun had been fired way more than "excellent" would have you believe under there own policy. The gun way heavily falsely advertised and at only 40 dollars under full price for a new one. Absolutely horrible experience. Will never be ordering from your site again and have posted the messages along with dates. Several people have agreed with me that this was incredibly disheartening. None of us will be using this site due to the service provided.
Darrell J.
March 31, 2026
Great company and comparable prices
Great company and comparable prices. Always have a great selection and prices usually are lower than most. Site is easy to select from and shipping took less than a week. I was consistently notified by email regarding the tracking of my purchase and when it was delivered.
Floyd
March 31, 2026
Bid on a 30 06
Bid on a 30 06. Won it. However discovered they charge sales tax rate that the ffl is located. 4% added tax and I don't live in that town. Called them and tried to cancel. They said no. I had won the bid the previous night. I told them I will refuse the rifle. They said fine but it will cost $30 for shipping and a 15% restocking fee. Don't do any business with this company. Support your local gun dealer.
GrassMasters LawnCare
March 31, 2026
Large inventory with plenty of stock…
Large inventory with plenty of stock and fast shipping, I will definitely be doing more business with guns.com.
Ty Triplett
March 30, 2026
Easiest buying experience I've ever…
Easiest buying experience I've ever had. Only a few minutes of searching led to what I was looking for and even faster I had the purchase. Paid and picked the FFL holder to ship to, and that was it. Only took a couple of business days to ship and I had it in two days after that. Will definitely buy from Guns.com again. Thanks.
Michael Korns
March 30, 2026
Gun arrived unable to fire.
The Smith & Wesson rifle arrived unable to fire. A phone call was made to Guns.com who claimed that their policy of "All sales are final" included defective merchandise. Our attorney is reading a demand letter based upon multiple federal an Arizona statutes. Under no circumstances will we do business with Guns.com again nor would we recommend anyone else do business with Guns.com.
Ashley Mcvey
March 30, 2026
This is the only way I'll buy guns from…
This is the only way I'll buy guns from now on,great prices, and I got it within a week delivered not far from my house.
John Linkous
March 30, 2026
Great place to shop
You had what I wanted and the price was fair, fast shipping. Unit was exactly what you stated! Will be shopping with you more!Thank you!
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