grownalchemist.com Reviews
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4.0 / 5
Average user rating
23
Total reviews
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grownalchemist.com Reviews
Read real experiences from customers of grownalchemist.com.
Brands may not incentivize or pay to hide reviews.
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D Williams
February 4, 2026
First Grown Alchemist order is a bust
I made my first purchase with Grown Alchemist last month. I have never received the product and the tracking number is stuck in some weird space where it is not moving through the USPS system. I have asked Grown Alchemist to look into this and either ship my product again or tell me when I will receive my original order. Despite two Emails several days apart, I have not even received the courtesy of an answer from Grown Alchemist. I would strongly suggest staying away from this brand.
BRONWEN EWENS
January 28, 2026
My skin has never looked better since I…
My skin has never looked better since I started using Grown Alchemist.
Amy Wondurack
December 31, 2025
One star customer service
I’ve admired Grown Alchemist from afar for their branding and quality ingredients but never actually purchased anything as I am a regular customer of Aesop. But I saw it as an alternative and decided to try its liquid soap since it is less expensive than Aesop, however after ordering two bottles of their liquid soap on 13 Dec and expected to receive it in a week’s time like the facial cleanser I purchased in Nov. I understood that when I ordered it was just over a week to Xmas and that shipping times can be extended but by 23 Dec I checked Aus post tracking and it had shown it had reached my state and was being held and that a customer inquiry had been lodged. I reached out to customer service and an agent named, Ingrid, advised that once the delivery had left them they couldn’t do anything and asked if I had lodged the inquiry with Aus post. How ridiculous! They are the sender and they need to make inquiries about why their customer has not received an order! Aus post even advised that if I have not received an order, ask the sender to make an inquiry. That is what I have experienced from reputable brands, they hold responsibility and uphold it by making an inquiry to Aus post as to why an order has not reached a customer. They don’t ask the customer to follow up on their own. In the end, I requested a refund and that at least was processed promptly. That’s the only thing they did well. So long GA, forever Aesop for me.
Christopher
May 9, 2025
Love the products for both gifts for…
Love the products for both gifts for friends and for myself. Always great quality!
Nicola Wood
May 9, 2025
Gorgeous products and packaging
Gorgeous products and packaging. A brilliant range of body and skin care, catering to all needs. All of the products smell beautiful and in very stylish packaging, but with the substance to back it up; great quality ingredients and formulas and for me, the cruelty free is a must and very reassuring. A very conscious company.
Kat
May 9, 2025
Simply The Best (In Tina Turner voice)
I was introduced to Grown Alchemist by my friend and OMG, I fell in love with the products right away. The smell is absolutely divine, the texture is fabulous, and my skin loves the feel of the products as they are simply good enough to eat. They give quite luxurious experience. Superb.
Matthew
May 9, 2025
Highly recommend
Use grown alchemist hand wash, shower gels etc regularly. They are great. Very lux. Highly recommended.
Georgina
May 9, 2025
Polishing Facial Exfoliant 10/10
Don’t sleep on the polishing facial exfoliant - a gentle but effective exfoliator that’s transformed my skin. Love the hand washes too, gorgeous packaging looks so chic on the bathroom shelf.
Jon
May 9, 2025
So happy when I came across Grown…
So happy when I came across Grown Alchemist - I was looking for new products that worked, had great fragrances and looked stylish in my home (it makes all the difference). Love the packaging and love how everything is plant based - pretty sure nearly all their range is vegan too which is a bonus for my other half.Personal fav is the Polishing Exfoliator in the blue tube and the Invigorate Hand wash smells AMAZING.
Asha Ngai
April 15, 2025
Awesome products
Awesome products, gorgeous packaging. Their serums are a cult product. The best I've ever used! Handwash is also a must in our house.
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