govee.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 848+ users reviewing GOVEE. Read verified ratings and real customer experiences on govee.com before you order.
Related articles
3.4 / 5
Average user rating
848
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for govee.com.
Brands may not incentivize or pay to hide reviews.
govee.com Reviews
Read real experiences from customers of govee.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
James Godin
April 8, 2026
THESE BULBS ABSOLUTELY SUCK A33.
THESE BULBS ABSOLUTELY SUCK A33.1st off an app on your phone? I have 1,000 apps for food, health plan, printing, really? I have to have an app to turn on a light bulb?Then I spend the 20 minutes trying to figure out the app, the style, etc....to turn on a light bulb.Then I plug 4 bulbs into a lamp that a requires 4 bulbs and the app only works on the one bulb. Brilliant.The other LED bulbs I have used had a remote. One remote. period. Simple.
Matthew Johnston
April 7, 2026
Poor customer service
Product working as designed, customer service is atrocious. I have written emails, called customer service, and even paid up front for hassle free return plan and nothing has happened. I still have product I have tried to return multiple times and there has been a complete lack of follow through from customer service to process the return despite initiating it countless times.Without resolution on my return, I cannot be an ambassador for any product Govee. Do not recommend. Happy to remove this post if resolved.
carolina murgas
April 5, 2026
1-Star Review
1-Star Review – Govee Outdoor Deck Lights (18 Pack)I had a very disappointing experience with the Govee Outdoor Deck Lights (18 lights set).At first glance, the product looks high quality and well-designed, but in reality, the performance is extremely poor. The first unit I received was defective right out of the box. To their credit, they sent a replacement—but unfortunately, the second set was even worse.These lights did not last even 24 hours. After installation, they stopped working completely: they won’t turn on, and they no longer connect to Wi-Fi or the app. It’s essentially a total system failure.For a product at this price point, this is completely unacceptable. The materials may look good, but the internal quality and reliability are clearly not there.I do NOT recommend this product. It’s a waste of money and time, especially considering the effort required to install outdoor lighting.
Karolis Radiun
April 1, 2026
Very disappointed
Very disappointed. I’ve bought multiple of their products before and I’m happy with them, however I ordered a TV backlight and they delivered it to a wrong address, I never received the package.When I contacted their support I realized they couldn’t care less, they refused to send a replacement or issue a refund and even after my second email they even stopped responding.. 80$ down the drain 😁Will know better to not support such a lousy company in the future.. But if anyone does buy from them I suggest buy through Amazon so you could atleast use Amazons adequate policy and ask for a refund/replacement if you get into the same situation.
John
March 30, 2026
Customer Service? Zero.
I recently bought a Govee table lamp (which is great and I love) and some Gaming Light Bars Pro. The light bars are really good - but they do not appear to deliver what the website suggests they do. I have emailed customer service three times and have now given up. I’ve been ignored. Lights good. Customer service abysmal.Update:Thank you for the reply on Trustpilot. I don’t think I should have to leave a negative review here to elicit a response.Here is the email I sent (twice to support and once to the UK sales office):Dear Govee,I bought the Gaming Light Bars Pro - and I really like them. However, the main reason for buying them was to synch with games and videos on my tv. Reading the FAQS for the product convinced me to make the purchase:The immersive screen synchronization feature requires the built-in high-sensitivity camera that comes included with the product.I could find no camera in the box. Is it linked to the control box? I could not find a camera on your website either.This seems misleading - as this was the function I was most interested in.Can you help?I did submit this question through your website - but didn’t get a reply, although I was asked to complete a survey on how well you had dealt with my enquiry. Hopefully you can respond this time?Best wishes,
Luke/lisa
March 28, 2026
Left outside in rain and parcel wasn’t there
I bought some Govee items for my garden the delivery was not compliant. It was left outside and when I returned it was not there. Govee say to contact the bank. But they bank say this can be 3 months wait. I contacted Royal Mail who told me it shouldn’t have been left outside and sender to make claim however they are refusing. I would like this taken further please Order UK204443
Gabriella
March 27, 2026
I god excellent help from Mandy.
I god excellent help from Mandy in customer support because my original order got lost during the shipping process. Govee were very quick to help me resolve my issues. Th responded quickly and they made sure to help me by sending out a new parcel, expected to be delivered soon.
Juan Carlos Velasco
March 26, 2026
Warranty
I had a problem with some lights and they gave me a solucion
Chris Trombley
March 24, 2026
1st time dealing with GoveeRecently…
1st time dealing with GoveeRecently purchased a 2 pack of wi fi water detectors (was a kit), setting the units up and connecting everything to router went well.. That being said , down hill from there- now you already have to make acct you cant name, give e mail , router info, phone #, ok sounds ok'ish right? Then testing alarm 1 has to be in a decent puddle before it even goes off (damage would already be occurring), 2 does not notify..the whole reason I have this unit is to notify me through text and email if water is detected. Now support has u double check everything and here's the kicker now they say in order for it to work enable gps & has to be on precise location. This is no water detector ITS A Tracking/snooping DEVICE that you give full access to your location, phone computer and network.. Stay away imo
umberto S
March 23, 2026
Excellent service
Good product and very good client service.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).