goshippo.com Reviews
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3.7 / 5
Average user rating
518
Total reviews
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goshippo.com Reviews
Read real experiences from customers of goshippo.com.
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Janice Reger
March 31, 2026
It is a great resource for our small…
It is a great resource for our small business. They have great prices. We have our Etsy Shop directly connected to our account, so we don't have to input customer information.
Mike
March 12, 2026
Not for valuable items, insurance is a scam
Shipped a large box via Shippo. Pricing was excellent vs traditional shippers. Box was damaged, luckily I purchased insurance, so I’m covered. Claim was denied because of packaging. Why did you agree to insure it? It was inspected by the shipper, UPS, at drop off and accepted. I specifically asked them to inspect the packaging and let me know if they would do anything different. UPS said “looks good”. Would not use Shippo with anything of value and DO NOT buy their insurance. It is a waste of money. I’ll ship directly with UPS, FedEx, USPS going forward.
Mike Billman
March 9, 2026
Fast
Fast, easy and great rates!
Carson
March 5, 2026
Predatory refund policy and misleading label settings
I created a shipping label and the automatic settings were the wrong size for my printer. When I went to change it I was able to but I wasn't able to change the already prepaid shipping labels dimensions so they wanted me to buy another shipping label which is very predatorial business behavior, I only needed 1 label to send my friend a package. The refund also takes 14 days and you don't even get a refund to your card, its to the Shippo ACCOUNT and only after its in your account can you request a real refund, which is crazy as well because they take so long that you might forget to even refund it.DO NOT USE THIS BUSINESS
Mary
March 2, 2026
All interactions 👍🏼
All the interactions with Shippo have been more than helpful!
P. Pickering
February 28, 2026
Great shipping resource
I have been using Shippo for the past year. The rates are great and the app works like a charm. Highly recommend for all your shipping needs.
Sue Metcalf
February 26, 2026
Shippo fits my needs perfectly
Shippo fits my needs perfectly. I ship a wide variety of products, so having the ability to choose the most efficient carrier is awesome. Their customer service is always responsive and provides the assistance I need.
Cashkeys
February 22, 2026
No way to add a reference by a label DOM
No way to add a reference by a label DOM
Alex
February 12, 2026
Wouldn’t wish this on my worst enemy
This platform feels nothing short of a punishment. I don’t know how we tolerated using it for 4 years, its like a toxic marriage. You f&king can’t stand each other, but forced to stay together for the kids.Using this software is like dragging a dead whale at your ankles. Every time you make a label or load anything, it takes forever. What is worse is the search function is absolutely atrocious, you can search a client name and everything BUT your client will pop up. Often takes numerous re-fresh of the page to even get it to load. For 2026, this performance is atrocious and unacceptable. APIs are locked behind a sales rep, their new updated interface is even worse. Its like a horrible face-lift, whenever you try to do further edits in the address change it reverts back to the old interface. What was the point of updating it half-assedly? The software got uglier and slower.-1000/10 After using it for 4 years of pain, self-hate, and therapy we are finally moving on to a platform that actually works.
Zoe Zdar
February 8, 2026
Big Brother is Watching: Shippo Punishes Small Biz for FedEx’s Predatory Fees
Corporate Authoritarianism: Shippo Squeezes Small Business While Bezos Gets the Pass.Shippo has officially become the "Big Brother" of the shipping world. I am a small business owner shipping high-value items internationally, and I’ve just experienced their dystopian "guilty until proven innocent" regime firsthand.The system is rigged. While Jeff Bezos and Amazon have spent years "cheating" the carriers with bottom-barrel rates that bleed the system dry, the carriers like FedEx are now clawing that money back from the small business owner. They hit us with predatory "Dimensional Weight" surcharges and hidden fees to make up for the profit Amazon took from them. When I dared to dispute an unfair fee that FedEx took months to even address, Shippo went into full authoritarian mode.They don't fix their technical bugs—like their 2026 FedEx verification form that demands a "Street 2" address that doesn't even exist in my profile—they just demand your biometric data. They ordered me to submit a government ID and a "live selfie" just to print a label. I complied, and what was the result? A cold, canned email from a "Support Lead" named Evie telling me my account is terminated.It’s clear: Shippo doesn't work for the entrepreneur; they work for the algorithm. They would rather de-platform a verified, paying merchant than deal with the reality that their system is broken. If you aren't a multi-billionaire like Bezos, Shippo views you as a "risk" to be managed, not a partner to be supported.I’m moving my business to platforms that don't treat me like a criminal for defending my bottom line. Avoid Shippo unless you want to be surveilled, ignored, and eventually silenced.
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