golfavenue.com Reviews
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Join 97+ users reviewing Golf Avenue. Read verified ratings and real customer experiences on golfavenue.com before you order.
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3.1 / 5
Average user rating
97
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for golfavenue.com.
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golfavenue.com Reviews
Read real experiences from customers of golfavenue.com.
Brands may not incentivize or pay to hide reviews.
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randy nickerson
March 24, 2026
Just got 5 clubs in ,they are in…
Just got 5 clubs in ,they are in perfect shape,arrived very quickly, could not be more pleased with the clubs and the service!
Vicki Catterall
January 22, 2026
Samuel Mallet provides excellent customer service
Samuel Mallet, Golf Avenue customer service representative, provided me with friendly, prompt and helpful support during my club trade in. Samuel went above and beyond and I appreciated it. Thanks, Samuel!
Vicki Catterall
January 20, 2026
Lefty female golfer appreciates Golf Avenue
I’m a lefty female golfer, still learning what works and what doesn’t and it is very challenging to find L flex left-handed clubs for a reasonable price. Golf Avenue is one of the places I use regularly to look for clubs, because their selection and club condition rating system are above average across the used club industry. Some of the clubs I’ve purchased at “very good” condition looked practically brand new when I received them. I’ve also recently traded in clubs and found the process easy and the trade-in prices fair. Customer service has always been responsive and helpful. Golf Avenue is one of my go-to’s for golf equipment.
Todd Crossley
December 24, 2025
Absolutely fantastic
Absolutely fantastic! A+ ...California to Illinois in less than 3 days. Great price, turnaround was outstanding!!!! Extremely great value love it!!!!!
Earevino
December 12, 2025
Beware…
I was initially excited when I stumbled upon this site—it seemed so simple: they mail you a box and a shipping label, you send in your golf clubs, and they pay you a fair price. But that illusion shattered quickly. After they received my clubs, they hit me with “issues” and a lower revised quote, which I grudgingly accepted just to move on. Then came the real horror: trying to get paid via PayPal. It was an absolute disaster that dragged on for weeks with endless delays and excuses. When I finally demanded they return my clubs, they flat-out refused, claiming it was “too late” because they’d supposedly issued the payment—news to me, since I never saw a dime. It took another agonizing week of frustrating back-and-forth emails to finally get PayPal to actually process it.
Bernard M
September 26, 2025
driver not as advertised
Bought a driver that was advertised at 12 degree loft. The driver had an adjustable head that was set at lowest setting i.e. 10 degree loft. They did not send me a wrenchto adjust. they did offer to send a free tool but wanted to charge me $20 for shipping. If they truly inspect their clubs, they should return them to factory settings before shipping or include the torque wrench with the purchase
Steve O'Sullivan Sully
September 15, 2025
USD on Canadian site and No free shipping
Had my eyes on a set of irons on the Canadian site for a couple weeks while I shopped around even though the American site had much more to choose from. Finally purchased them and unbeknownst to me was charged American funds and shipping and tax on the shipping. Why would I order off an American site and pay shipping and tariffs on top of that? Customer rep assured me that I bought them off the American site.. but did offer to reimburse my shipping cost. Avoid golf Avenue
Joel B.
September 11, 2025
I purchased a club and a few other…
I purchased a club and a few other items from this site. I didn't have any issues. I then decided to sell two high-end drivers to them, each currently retailing at USD 599.99 each. They were very lightly used (I disliked both), and I was quoted CAD 215.00 each for resale. I accepted this, though it was a very low offer (I intended to buy a couple of new irons for my wife with the money).I sent the clubs in as requested. Not only did the resale take 2-3x longer than expected, their customer service guy, Samuel Mallet, treated me absolutely poorly as we discussed how I'd be paid (I signed up for e-Transfer because I am Canadian with a Canadian bank account, though I shipped in the clubs from the United States).Samuel then offered me CAD 160.00 each, for a total of CAD 320.00, and a "bonus" of 20% because he would only provide me with online store credit. So, now I have CAD 385.00 at a store I don't want to support, and I was ripped off for two premium PXG drivers.DO NOT USE THIS SITE. THEY ARE TERRIBLE. THEIR CUSTOMER SERVICE IS TERRIBLE. THEY SHOULD NOT BE IN BUSINESS.
Justin
September 3, 2025
Told Me I Sent in a Different Club
Frustrated with my recent trade-in. Sent in a club with a value of $75, but the Golf Avenue team told me I sent in a club with a value of only $35 (then wanted to charge me $10 to get it back). Luckily I took a photo of the club I sent in beforehand!
Daniel Rittenhouse
August 30, 2025
I traded set of irons in
I traded set of irons in, they checked it over deemed that they were in condition as described, they try to send my money through my Yahoo account could not. I gave them my Gmail account they sent it there, but it wasn’t set up to receive money. And nobody would answer my email back or help me through the process, so I think their customer service is horrible.
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