goldbelly.com Reviews
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3.7 / 5
Average user rating
15571
Total reviews
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goldbelly.com Reviews
Read real experiences from customers of goldbelly.com.
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google user
March 27, 2026
Late delivery Goldbelly customer service and UPS no help.
My Goldbelly Jacques Torres chocolate Easter bunny with basket of Easter chocolates and partially chocolate peeps delivery was rescheduled by UPS when it was already in Houston, TX where I live to a day later for no reason. The Hispanic lady UPS driver delivered the previous Goldbelly Jacques Torres chocolate bunny at 8 pm. All my Goldbelly Jacques Torres Easter candy packages had shipping delays it was a day later because of UPS at Secaucus NJ. I contacted Goldbelly and UPS customer service neither were any help. Chocolate is perishable. I will file a claim with UPS if this package is damaged .
TJ Pederson
March 20, 2026
They are late every single time I…
They are late every single time I order. Always miss the birthday. Every. Single. Time.
Todd Guzdial
March 12, 2026
I was excited when one of our clients…
I was excited when one of our clients sent a gift card, after ordering I was terribly displeased and could not believe they were getting away with what they do on a daily basis. I received four pizzas for $105 order and they were nothing more than a frozen pizza from Aldi‘s that I should’ve paid six dollars for. They should be ashamed of their self for ripping people off like this. I own a food service business and I could not live with myself if I did this to clients every day.I did take pictures that tell the whole story but do not know how to post on here….
Chad
March 11, 2026
Awful
Awful. The wrong items were sent and they argued with me about the problem instead of fixing it. It was clearly wrong as well. I ordered a red pie (cheeseless pizza) and received a white pizza. Basic colors are clearly difficult for Goldbelly
Taisha
March 9, 2026
I chose to test out Goldbelly after…
I chose to test out Goldbelly after seeing it pop up on my radar and thought it would be fun to order from a famous restaurant in breaking news another state. The concept behind the service is definitely cool and the choices are overwhelming. My order arrived intact and the food was still good, but the delivery was a little longer than I expected. It tasted great, I was just a little disappointed that it wasn't quite as mind-blowing as the price tag suggested it would be. So, all in all, it was a bit of a novelty to try, but I don't think I'd order very often.
J A
March 6, 2026
Chris Oh's Korean meal kit
Ordered Chris Oh's Korean meal kit for 2-4, really only good for 2. Paid an additional $34for 2lb Flanken cut ribs, what I received were basically scrap cuts, I've bought flanken cut ribs from a local farm butcher & these were not. Rice included was gummy, best part was the kimchi. This site is extremely over priced for the quality, 2nd & last order (first order was screwed by UPS - 6 day deliver for a 2nd day shipment) did get a credit - no refunds for any cause - received a reply form Goldbelly after 30days & what reads like a generic "cookbook" reply
Sierra
March 6, 2026
Delivery was 2 weeks late
I was excited to be gifted a Goldbelly gift card -- but what I thought would be a fun indulgence turned out to be quite a chore. First of all, figuring out what I could afford with my gift card was a challenge since shipping costs aren't listed up front - you don't see them until check-out. I initially added 2 items to my cart that used almost the whole gift card, only to be hit with an eyewatering $100 shipping fee. Trying to cobble together an order when shipping per item varied from $0-$50 was a major chore. I finally landed on a fancy cake for valentine's day ("guaranteed" to arrive before vday), and some cookies to use up the gift card - ended up having to pay $30 out of pocket to cover shipping, but se la vie. Fast forward to 2the day the cake was scheduled to arrive, 2 days before vday. It doesn't arrive and so i check the order status online and see that it had been updated that morning delaying delivery by nearly two weeks. There was no communication from Goldbelly or the bakery letting me know about the delay, and by the time it was late and i checked the status it was too late to even order something from a local bakery for vday. Splurging $100 on a dessert + $30 to ship it for a special occasion only to have it delayed 2 weeks with no communication was really a 0/10 experience, would not recommend to anybody.
M Henry King
March 5, 2026
Same city as a restaurant…
I ordered something from a restaurant that’s in the same city that it was shipped from. I mean shipped too pay the highest fee that they charge. This company still shipped UPS using the slowest process to ship it. The product is a food product. It’s been riding in the back of this hot ups truck all day what does that say about a company that would do that if you’re ordering something from another state and it’s a food product what the yuck I will never use the service again
Mitchell McClay
February 26, 2026
I ordered a peach cobble from them on…
I ordered a peach cobble from them on Jant6th and it was not properly packaged to keep froze and spoiled and thawed out in transit with leakage throughout the shipping container upon delivery by FEDEX ..I would not recommend this company for perishable items shipped out…Dr Mitch
Nan Frydland
February 20, 2026
Best food and delivery for years!
I have been a customer for five years and never had a bad experience. To say the least. Every delivery delighted recipients, cakes for many events to my beloveds, and for me, cardamom rolls and bread from the best bakeries in the country. Even when after years of perfect experiences, there was a delay in a Valentine's Day cake, not only did they fully reimburse me, the following evening, they also gave me full credit.
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