gilt.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 681+ users reviewing Gilt. Read verified ratings and real customer experiences on gilt.com before you order.
Related articles
1.5 / 5
Average user rating
681
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for gilt.com.
Brands may not incentivize or pay to hide reviews.
gilt.com Reviews
Read real experiences from customers of gilt.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Sophia
March 27, 2026
I bought a gown from Gilt
I bought a gown from Gilt. I purchased Seel delivery. The tracking order shows only that it was left with "an agent". No signed proof of the delivery. The tracking also suggests that it was delivered to a university/college address which is not the correct address. Seel refuses to process a refund since it says that the time limit is 15 days from delivery. It follows that undelivered items which are international orders will not be accounted for. I have purchased from Gilt before and am extremely disappointed. I may not purchase from them again. The Seel assistant offered empathy not a practical solution
Anna Makela
March 16, 2026
Awful
Awful. Part of my order wasn’t delivered & they did nothing to help and basically told me it wasn’t their problem. I’ll never order from here again.
Calvin Walker
March 15, 2026
nice
nice, but not vell
Carrie
March 15, 2026
Very happy with Gilt
I’m not sure why there are so many negative reviews on here, because I have been purchasing from Gilt for about 5 to 6 years and have not once ever had a problem. I’ve even been able to return something that was not eligible for return after calling customer service. Everything I’ve gotten has been in new condition. The shoes might not come with both of the dust bags or the box might have a scuff, but I assume that they are possibly store returns, because there is a reason why they’re less expensive. I purchased a designer handbag from Gilt a few years ago, had it authenticated elsewhere, and was told that it was authentic. I’ve purchased four pieces of Tumi Vapor luggage, and two Longchamp Le Pliage totes within the past month for a lot less than I would’ve paid at the store. I’m very happy with Gilt.
Victoria Ryan
March 10, 2026
I ordered skin care products from Gilt…
I ordered skin care products from Gilt that turned out to be made by a possibly scam company - Predire Paris.
Gabrielle
March 10, 2026
crap jewelry
I bought a bracelet from here for $50. It stated that it was worth quite a bit. However, it turned out to be piece of metal with diamonds that weren't worth much. I tried generating a return, but the label never worked, because I kept receiving an error when trying to download it to print. In the end, I ended up just donating it.
M.M
March 9, 2026
Empty mascara
I’m so disappointed by products sold on gilt.I bought what supposedly is a designer mascara that was $90 retail price.When it arrived and I tried to use it, was empty Nothing in that mascara bottle, it was a big shock, tried to contact Gilt, no reply Never buy anything from them, biggest scam ever
Vicki
March 6, 2026
Disgusted 2 of 3 items were poor quality overpriced!
I ordered a pair of earrings, a ring and a necklace. I am extremely disappointed in the quality of what I received. 2 of 3 items are trash and do not look like the pictures! Now I am burdened to carry it to FedEx to return the items! I will not order from Gilt ever again! I could've bought the same quality stuff from a local discount retailer for 60% less!!
Christina Palladino
March 3, 2026
The worst on line company
The worst on line company. Its over a month they can;t find my packages and no answers and the run around and won't give me a refund. AVOID at all cost. STAY AWAY from this company.
L Seo
March 2, 2026
Bad Deals
I recently had a few bad experiences with Gilt, two times with receiving worn out clothings with heavy body order , one time with lotion that had uneven consistency , i immediately disconnected with this company.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).