getcheeky.com Reviews
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4.0 / 5
Average user rating
247
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for getcheeky.com.
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getcheeky.com Reviews
Read real experiences from customers of getcheeky.com.
Brands may not incentivize or pay to hide reviews.
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Naomi Wick
April 7, 2026
Horrible experience with this company…
Horrible experience with this company and still have not gotten my money back. They do not communicate, had to reach out after not hearing from them when I sent in my impressions, since the first set didn't work they sent a new kit bit was just a couple forms stuffed in an envelope neither which fit my mouth. At that point asked for a refund, still have not received it, so im out $100 with no mouth guards delivered. Terrible company with bad customer service, dont get scammed.
Scott Barrett
April 6, 2026
One Mistake After Another & Still No Trays
First I never got the molding trays so I contacted customer service and they were finally sent out. Then I contacted customer support about whether or not my dental molds were received back to them, only to be told my order was somehow mysteriously cancelled. My online account info shows no cancellation. It’s been one mistake after another and have not received the product I paid for. I’m not real happy at this point.
Tina Sprague
April 6, 2026
Thank you Jerome
Thank you Jerome for making my experience with Cheeky so simple!
Christine Hackelberg
April 1, 2026
I will NEVER purchase ANYTHING from…
I will NEVER purchase ANYTHING from this company ever again!!! I'd placed an order for a mouthguard, a return label had not been included in my mold kit. I reached out to the company, they gave me a hard time with locating my order. I finally received the return label, I sent the mold in and did not hear anything from them for over 3 months. I reached out, providing the tracking number and have basically told me that there's nothing they can do. They weren't able to track from my mailing address, my email or the tracking information. What's the point of a tracking number if it's not to locate a package. This is truly the worst experience I've ever had by a customer service representative!
Andrea
April 1, 2026
Great customer service
Responses to my queries were prompt and polite. Cheeky's people are great!
Phillips
March 31, 2026
I had expected everything to go without…
I had expected everything to go without any snag but when my shipment arrived, it was missing a postpaid return address
Laurie C
March 30, 2026
Great Customer Service
They are very understanding and patient with me in getting the correct impression. Thank you for your great customer service.
PK
March 29, 2026
Great speedy customer service.
Great speedy customer service.
J S
March 28, 2026
Response to my email was fast
Response to my email was fast, everything was figured out and taken care of in a very timely manner.
Lisa Massei
March 28, 2026
I ordered my impression kit and…
I ordered my impression kit and received it…no problem. Mailed it back with the supplied label at the beginning of March 2026. It appears to be lost in space and Cheeky has not helped the situation at all. I have reached out with very little luck. There is no phone number. You have to communicate through a bot driven chat that may eventually get you to a person. It should not be this difficult. I read reviews and did feel it to be a legit company. At this point, I feel duped.
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