george.com Reviews
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Join 3,618+ users reviewing George at Asda. Read verified ratings and real customer experiences on george.com before you order.
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1.2 / 5
Average user rating
3618
Total reviews
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george.com Reviews
Read real experiences from customers of george.com.
Brands may not incentivize or pay to hide reviews.
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LM
April 2, 2026
nice t shirts x5
nice t shirts x5
Mrs Julie doyle
April 2, 2026
Ordered a beautiful fruit bowl
Ordered a beautiful fruit bowl, when delivered it was broken, my issue is I paid to have it delivered, it was damaged at no fault of mine and I have to pay to return it to get a refund as I live too far from the store. I also want a replacement but have to pay delivery again..so in all the delivery charges were more than the price if the bowl.
KS
April 2, 2026
2 payments were taken from my card…
2 payments were taken from my card regarding an order. George are telling me they cannot do anything about it, yet my bank said they cannot refund as George have taken the payment for an order. I have made multiple complaints by phone and always told a manager will call me, no calls. Multiple emails woth no response. The facebook chat is the only response service. I have asked multiple times for emails in the chain including my card and George but George will not email me. It has not been almost 3 weeks and I still do not have my money back
Mr BaLen
April 1, 2026
Worst company ever
The only thing that i want to say is( WORST) for customers service online shopping.
Sharon Robinson
March 30, 2026
Asda and George are TWO separate companies
It appears that Asda and George are TWO separate companies online. Wanted to order online for collect/pick up and use Asda cash pot converted into e-voucher but was told cannot use it on George online. I was told by customer service member that I cannot go around requesting that e voucher to be used at George online. He was very rude. I was asking if I could as I won a competition that the had set to win some cash. I wanted to buy some kitchen wares. Shame on Asda for not making it clear about that George and Asda are not really partners online but in store only. Your advertising is very misleading
Elizabeth Kerr
March 29, 2026
Do not order from George at Asda online!
I have placed many orders in the past with no problems and if there has been a problem it has been resolved. BUT now?! Customer service is no more. I ordered a few basic clothing items for my daughter that I need now. Collected the order and received completely unrelated items. Can they help me? No!! P.S If you're missing some boys briefs - I have them!
Jay Coleman
March 28, 2026
Absolute nightmare with the orders
Absolute nightmare with the orders, returned an order after it being so wrong only to be refunded for one of the 10 items and that one item wasn’t even what we returned ! What a shambles
Suzy Taylor
March 26, 2026
Never ever order lamps from this…
Never ever order lamps from this company. I've ordered 2 now , the first one I never received and I lost the money. Second time was more expensive so I have been chasing customer services for weeks now. It's a joke!! No emails no refund. Just give me back my money!
Iwona Taylor
March 25, 2026
dishonest and withholding refund for no reason
I purchased a toaster which broke after a few months. George customer service advised me to return it to one of the stores, which I did. My return receipt states the date of 19th January and promises the refund within 14 days. It's been months since, and I have not received the refund. I contact them on Facebook and each time they ask me for the same information which is a huge waste of time for me. I keep sending the same evidence of the order and the return, still, I have not had the refund. I have been through this same process three times now. I suspect this is just a tactic to delay and discourage me from pursuing further. Dishonest company
Jen
March 25, 2026
Wow ,the reviews are correct
Wow , I didn’t realise how bad this online shop was,wish I read the reviews first.Ordered two pairs of ladies,shorts/t shirt pyjamas,waited patiently,they never showed and never showed but then it was Evri who was the courier,anyway arrived a week late,when I opened the bag it was loads of children’s clothes,omg couldn’t believe it,the ticket inside even stated it was supposed to be ladies pyjamas. Phoned customer service and yodel came and picked them up,then I had to phone again to tell them they’d been collected so they could send out the proper items,a week later I’m still waiting,no tracking to be had,so I’m just off to call them again. I’ll never buy from this company again online. Order no. 162558085
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