garvee.com Reviews
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3.6 / 5
Average user rating
640
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for garvee.com.
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garvee.com Reviews
Read real experiences from customers of garvee.com.
Brands may not incentivize or pay to hide reviews.
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Vicky
April 2, 2026
The handle that tilts the mixer was…
The handle that tilts the mixer was plastic and broke off and they refuse to replace it or the mixer Don’t purchase
Cheri Kennedy
April 1, 2026
Orders placed thru Lowe's but shipped direct from Garvee
I placed two orders through Lowe's for Garvee 13 gal sprayer both of which came direct from the Garvee with the same missing parts, both sprayer wands, no rod to attach wheels, no transfer unit, missing knobs, broken measuring cup, I received refund from Lowe's on order 300902083264743848 (3/24/26) & will be taking back the second order 300902087262574032 (3/28/26) to Lowe's on Saturday for a refund. I called Garvee to explain the dissatisfaction for both orders having the same missing parts. Looks like everything is prepackaged and apparently Garvee doesn't check to ensure all the parts are in the box before shipping to the customer. Customer Service didn't seem to care. I recommend not using this company to order anything. I should've paid closer attention to the existing customer complaints. Please note this has nothing to do with Lowe's as they do not keep this product in stock and when ordered it comes directly from the vendor Garvee.
John
March 31, 2026
Non-delivery and refusal to provide refund
(Garvee.co.uk - same company). WARNING: Do not order from this company if you need reliable delivery or expect your consumer rights to be upheld.I ordered an item needed to help with a relative’s mobility. The delivery window was 3-4 days but two weeks later it was still with the courier. I contacted customer service multiple times highlighting the urgency but still ended up having to buy a different item from another retailer with expedited delivery, at considerable additional expense. When I contacted the retailer to request a refund, I was told they could only process it once they had intercepted the parcel with their courier — and when that failed, they then insisted I had to wait for the parcel to be returned to their warehouse before they would refund me.This is not what UK law says. Under the Consumer Rights Act 2015, a retailer is legally required to refund you without undue delay once you have treated the contract as at an end due to non-delivery. Their logistical issues with their own courier are not your problem as a customer. Their refund policy cannot override or reduce your rights as a consumer and yet this is what they’re trying to do. Despite sending multiple detailed emails citing the relevant legislation, the retailer continued to refuse. I was left with no choice but to raise a formal dispute with my bank to recover my money.The customer service team were polite but ultimately unhelpful, simply repeating the same unlawful position in different words across every response.If you are considering ordering, be aware that if anything goes wrong with delivery, you may face a significant battle to get your money back — even when the law is clearly on your side
Pat Augustine
March 30, 2026
could not get the front wheel assembly…
could not get the front wheel assembly to stay together . The large washer would not stay on the wheel. Worse mistake I made was buying this. The look of disappointmen my grandsons face was horrible.Customer service was a waste of time., barely spoke english
John Doe
March 30, 2026
JUNK!
Purchased a ride on Jeep for my grandson on 1-13-26, by 3-16-26, just 2 months later it was already not working. 12 month warranty means, customer has to diagnose the problem wait weeks to possibly get part. The Jeep came with broken panels in shipping, should've known this was gonna be a problem. Email communication takes 24 hrs to get a response if at all. Just do yourself a favor & avoid all Garvee products unless you really want all the headaches with faulty products.NEVER AGAIN!
J Lewis
March 28, 2026
Good customer support
After a few delays regarding a missing part, the issue was resolved satisfactorily. Jerrilyn in Customer Support was very responsive and a great help.
Jamie M
March 28, 2026
Great outdoor rug & customer service
I accidentally purchased 3 rugs when I only needed 1. I emailed customer service, all 3 were already in transit but Nadia from customer service helped to resolve the issue easily. Keeping me well informed of what to expect and steps I needed to take.Very pleased with our outdoor rug and the customer service.
Geoff Myra
March 28, 2026
Garvee.....not a "heavy duty" fence
NOT A HEAVY DUTY FENCE. Very weak metal. Garvee reached out and agreed to refund 50% of my original order. Today March 28/26 they reached out again and stated they won't give me the 50% and offered 20% because its past 30 days. It is not past the 30 days of receiving my order. It took over 2 weeks to get it.
Brian Griffin
March 26, 2026
Bandsaw
I ordered a bandsaw and it was delivered in 4 days,which i thought was awesome.this is the 8” Garvee bandsaw and so far this thing lives up to everything it says it does. This is a very well built saw and I am very happy with my purchase.
Christine Leduc Poirier
March 26, 2026
Poor customer service
Poor customer service, missing parts, having to wait on multiple replies back before then telling me they can't find the sale registered in their system. Just a waste of my time. I provided all the potential order numbers and the rep couldn't even show me a concrete example of what number they wanted.Returned directly to Wayfair, on the fence about ordering again.
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