game.co.uk Reviews
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2.7 / 5
Average user rating
34419
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game.co.uk Reviews
Read real experiences from customers of game.co.uk.
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Darren Baker
March 29, 2026
Game standards have gone really low
Game standards have gone really lowBrought the set of sfc tmnt statues and the quality is more 2nd hand than brand new I would have been better to find these in the bin than buying them from gameThe boxes look like someone been using them like a football and customer service are no better then the quality of the itemsBeing told it all about the product and not the box and they were ship out in a plastic bag and not a box which would have protected them plus if these was in store they would have been in there clearance section and not sold at full price because of the packaging
Matt Yarnold
March 28, 2026
Package is going to the wrong address.
Package is going to the wrong address.
Brian Bicknell
March 28, 2026
GAME isn't GAME anymore and that's sad
If it wasn't for the fact that I was given Game Vouchers as a gift I would not have shopped here. Game used to be the place to go for games. They would host exclusive previews, midnight releases and made a real fuss about day one games. Now it's just a small corner ditched in the corner of sports direct. The loyalty scheme has been removed, the trade in option..gone. The lack of available Playstation stock is laughable. I'm not sure if there is an ongoing dispute with playstation but your variety with Sony products is shocking. Luckily I have both playstation and Xbox so I was able to buy Crimson Desert on Xbox. This experience in itself was terrible.. popped into your game concession in sports direct Plymouth, no staff there to help, only sports direct staff. Maybe you've removed game staff and just man it with sports direct staff but we used to rely on the game reps for advice and tips. Anyway, I asked a staff member if they had Crimson Desert and their response was 'if it's not on the shelf we don't have it'. Didn't even bother to look for it in stock. So I ordered on the game website... Delivery charge to home.. £4.99, ordered to store..£4.99, pick up point £4.99. I can't believe a business as big as Sports direct (and yes I know you owns it and what else forms the group) charge you to pick your own game up from a store bang in the middle of town where you also have to pay for parking or public transport. There is no incentive to come to into store any more and that is a shame. I can say with confidence, I will never shop at game again. Working in retail for many a year, I applied to work at game due to it's reputation and market leading. Now, I wouldn't ever step foot into a concession again.
Shaid Malik
March 27, 2026
Ordered Magic the Gathering MTG Magic
Ordered Magic the Gathering MTG Magic: The Gathering (MTG): Teenage Mutant Ninja Turtles Pizza Bundle received the order today and found that one side of the box the seal had been broken as if the box had been tampered with the other side the seal is intact. I don’t why they would send out a order with a broken seal. Very Poor from Game
Paul Jones
March 26, 2026
Excellent experience excellent service
Excellent experience excellent service
Rhiannon Feiryred
March 26, 2026
I have to leave 1 one star as I can't…
I have to leave 1 one star as I can't leave zero. It's impossible to contact this company to inform them that I was hacked and someone made fraudulent purchases using my account and they're happily giving stolen goods to thieves. I assume they allow this all the time, despite the fact that they'll ultimately get ripped off too.
Alisdair griffin
March 26, 2026
Would be 5 stars but evri are a useless…
Would be 5 stars but evri are a useless delivery company.
Millennia Productions
March 25, 2026
Good but can be better
Good but can be better. like better prices or deals.
WJB
March 25, 2026
Great
I found ordering easy and delivery went smoothly
Paul Scarborough
March 25, 2026
Useless go elsewhere Spent 2 weeks back and forth emailing…
Spent 2 weeks back and forth emailing enquiring about specific games what comes with it never got an actual answer just days of no replies and being asked serial numbers product codes wrong info etc etc. leicester stores are a shambles along with sports direct just smashed packaging used items back on the floor. finally gave up waiting for an answer and just ordered the items turned up today in a plastic bag unsurprisingly the games are smashed to pieces and special edition squashed and ruined. Now ive gotta go back through there online form log a ticket and wait weeks to get something sorted. I mean im not surprised u have gone bust and going bust again.
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