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flowerstation.co.uk Reviews

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3.8 / 5

Average user rating

3391

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for flowerstation.co.uk.

Score

3.8

out of 5

Good

3.4K Reviews

5

68%

4

5%

3

4%

2

4%

1

19%

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flowerstation.co.uk Reviews

Read real experiences from customers of flowerstation.co.uk.

Brands may not incentivize or pay to hide reviews.

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S

SCK

April 8, 2026

Beautiful flowers

Beautiful flowers, delivery perfect. Very pleased

M

Mike Terran

April 6, 2026

Totally disgraceful company

Totally disgraceful company, do not touch them with a bargepole!!!!!I arrnaged a floral arrangement to celebrate a 98th Birthday for a friend's mother!The flowers were never delivered, no updates from Flower Station, after my request they just have me a refund, ABSOLUTELY NO APOLOGY!!!!!

J

Jerry Rodrigues

April 1, 2026

Is amazing experience!!

Is amazing experience!!! Coming on time, the flowers are beautiful thanks so much!!!

B

Boaz Barnard

April 1, 2026

Great flowers at a great price

Great flowers at a great price

S

Suleiman Canlier

March 31, 2026

Amazing service

Amazing service, very creative and beautiful flowers were made for my wife! İris was very helpful!

A

Aikumush Sarkobenova

March 31, 2026

I had an extremely disappointing experience

I had an extremely disappointing experience with Flower Station.I ordered a “Pure Bliss” bouquet as a birthday gift for a very dear friend, expecting a high-quality arrangement as shown on their website. Instead, a completely different and unacceptable bouquet was delivered. It looked nothing like the photos and is something I would never have chosen or gifted if I had seen it in person.The situation only got worse from there. Multiple redelivery attempts failed because couriers did not follow clear instructions - they were supposed to call before arrival due to the difficulty of locating the address, yet no calls were made. Interestingly, the very first courier (who delivered the wrong bouquet) did call, which proves this was entirely avoidable.The order was placed for Saturday, but the correct bouquet was never delivered on time. Days passed, completely defeating the purpose of a birthday gift, and the flowers were already deteriorating.Despite all these failures - incorrect product, missed delivery timing, and poor service - I was still asked to pay additional fees. This is unacceptable.Overall, this service was unreliable, unprofessional, and failed at every key stage. I would not recommend this company to anyone.

J

Jack DIXON

March 31, 2026

Very expensive for that they are

Very expensive for that they are , recieved a tiny boquet for £50 and 1/3 of them are dying upon arrival :/ deffo woudlnt shop here again

F

Figster Figster

March 28, 2026

Flower Station - Expensive and No Customer Care

Used a couple of times in past month. Personal and Corporate.Personal - spent £100 on a mother's day bouquet, where they cut the stems so short, only fit to keep in paper they came in and not in any vase of any shape or form.Corporate - one of the plants, next day, completely dead. Will not replace, claims overwatering when no-one watered it apart from themselves.For the cost they charge, I would expect a first class treatment of everything - this is definitely not the case.

V

vanessa

March 27, 2026

Ordered an established spider plant for…

Ordered an established spider plant for £30 + delivery, received a tiny little plant that cost a £5 in Tesco ! Customer service awful , they didn’t want to know .

N

Nina Pavicevic

March 21, 2026

Really poor experience. Avoid.

Really poor experience.Ordered a large bouquet of pink tulips for Mother’s Day — what arrived was a bunch of depressing, white, low-quality flowers that looked nothing like what I paid for. They were clearly not fresh and deteriorated within days. Not a small substitution - just completely wrong and unacceptable for such an occasion.I wrote to let them know as soon as flowers delivered. And had to order a new bouquet from another florist. They argued back that the flowers do match the description and supposedly this is just how tulips are… and offered a 15% off next order. I gave them the chance to fix this privately before leaving a review — they didn’t.Avoid.

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