flowershopsnetwork.co.uk Reviews
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Join 1,090+ users reviewing Flower Shops Network. Read verified ratings and real customer experiences on flowershopsnetwork.co.uk before you order.
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2.4 / 5
Average user rating
1090
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for flowershopsnetwork.co.uk.
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flowershopsnetwork.co.uk Reviews
Read real experiences from customers of flowershopsnetwork.co.uk.
Brands may not incentivize or pay to hide reviews.
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Lynn P
April 13, 2026
Awful service - one month on and still no contact or refund!
I placed and paid for order on 12/3, got an email later that day to say it couldn't be fulfilled by local florists. They cancelled order and now 13/4 have still not refunded my money although said 5-10 working days. Have emailed and waited for 25mins as minimum on phone several times and not been able to speak to anyone. Would not recommend and won't use again. Wish I'd read the reviews beforehand. 60% giving 1* review says it all!!
Brian
April 13, 2026
Terrible- 3 weeks and still no refund
Placed and paid for an order, got an email to say unable to fulfil my order. Its now 3 weeks later and 3 chaser emails and still no refund. Wish id seen the reviews before ordering. Only got 1 star because I cant give any lower - never again!
Ms. Anthea Spencer
April 12, 2026
An excellent experience with this company.
This company handled my order very professionally, keeping me updated on the status. The lady who delivered the flowers went out of her way to find the correct house when I had given an incorrect house number. I would definitely use this company again.
Glenn J
April 12, 2026
Did not fulfil my order
Did not fulfil my order. Informed me 1pm on the date of delivery. Claimed they tried to complete order "outside of thier network" but couldn't. I was able to source instantly with another company. I am still waiting for my refund.
Helen Sanders
April 11, 2026
Please don't engage with this company
Please don't engage with this company - they take your order and money and then instantly message to say they can't meet your requirements and offer a refund. I'm still waiting to receive my money.
Kelvin Dews UK
April 10, 2026
Do not use this company
Do not use this company. They could not fullfill my order. Have not responded to emails and their helpline is pointless as goes to voicemail after waiting in a queue (prob imaginary) for 30 mins. Useless. i await a refund but don't hold out much hope in getting any money back.
Katherine Groves
April 10, 2026
shocking
shocking! didn't fulfill order and still not refunded! on hold for 30 minutes then cut off!
Roberto Michieli
April 10, 2026
Ordered flowers for a funeral 3 days…
Ordered flowers for a funeral 3 days prior and after the funeral they sent me a email that my order was cancelled due to the we’re trying to find a florist excuse me it was Cambridge, not in the desert! Pathetic excuse I’m totally shocked why didn’t they telephone me and I could have asked someone from Waitrose to take some flowers.
E.R
April 9, 2026
A genuine horror story
A genuine horror story, and it got so bad that this company should be reported to trading standards. Ordered flowers 18/03/26. For delivery 20/03/26. Payment made, obligation set. On the 20th I get an email saying no florist available. No offer of a refund, no offer to deliver later. No solution offered whatsoever. I chase and ask for them to deliver another date the next week. They agreed. I follow up. Hear nothing. Finally, today (09/04) I hear that the delivery has not been made. They finally agree to refund the money. Not only shocking service (they didn’t actually do anything) but, if I hadn’t chased and chased, I probably would never have seen my money again.Not sure it gets worse than this.
Nicholas Barber
April 9, 2026
No flowers but they’ve kept the money
They took the order and payment and then cancelled the order. They have not returned the payment. Their customer service line does not pick up and their email responses are evasive. I am not sure this company is genuine.
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