flooringinc.com Reviews
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3.5 / 5
Average user rating
1532
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for flooringinc.com.
Brands may not incentivize or pay to hide reviews.
flooringinc.com Reviews
Read real experiences from customers of flooringinc.com.
Brands may not incentivize or pay to hide reviews.
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Federica
April 2, 2026
Great customer service very helpful…
Great customer service very helpful when trying to place my order
James
March 31, 2026
Very punctual
Very punctual
Deb Dean
March 31, 2026
Terrible service. Order never shipped
I ordered rubber flooring and adhesive. The adhesive came quickly. The flooring never shipped even tho I repeatedly called & was promised that it would. After 30 days, I cancelled the flooring order. I am now stuck with a $300 bucket of adhesive that they will not allow me to return. This has been the worst customer service I’ve ever experienced. Do not buy here
John O
March 30, 2026
Long phone wait
Long phone wait, but Very pleasant customer representative
Maureen Sanford
March 29, 2026
Great customer service
Great customer service, quick delivery, excellent description, all great things!
George A Bailey
March 29, 2026
It was positive
It was positive
Stephen -
March 29, 2026
Service representative Judith and ease…
Service representative Judith and ease by of ordering,
Stuart Adkins
March 28, 2026
Customer service was great and fast…
Customer service was great and fast shipping!
Joseph Brownfield
March 28, 2026
Great customer service
There was an issue with the first order and customer service was diligent and patient with adjusting the order to accommodate my timeframe and requirements.
Lee Hackney
March 27, 2026
I ordered gym floor mats on 3/17/26 and…
I ordered gym floor mats on 3/17/26 and was told that delivery would be between 3/21/26 and 3/25/26. On 3/23/26 I received an email saying they would be mailed out between 3/25/26 and 3/31/26. I called on 3/23/26 and cancelled the order. I received a case number for the cancellation. On 3/27/26 I received an email saying that they’d been trying to reach me to tell me that there was a 25% restocking fee. If they had given me the correct delivery dates I wouldn’t have placed the order. They’re not easy to contact nor to do business with.
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