finelinens.com Reviews
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3.2 / 5
Average user rating
726
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for finelinens.com.
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finelinens.com Reviews
Read real experiences from customers of finelinens.com.
Brands may not incentivize or pay to hide reviews.
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Minty Hallisey
March 17, 2026
Stupidly frustrating
There is nothing more frustrating than a company that packages their linens like it was nuclear ingredients! Nine tiny little plastic tabs that attach everything together, and you almost have to cut the damn fabric to get them out!!!!
Lila
December 20, 2025
5 stars!
I ordered the 100% White Goose Down by Anne de Solene and it was amazing! So comfortable! Would 100000% recommend!
Beverly Hosokawa
December 17, 2025
WARNING: Do Not Buy This Robe if You Have fingernails, Wear Jewelry, Or Have Pets!
I reviewed a robe I bought from a company named Fine Linens and Bath. I wrote a review as the new robe has many pulls. I heard from a company that said they could not find my order. If that was the wrong company that the link took me too, I am deeply sorry.
Consumer
February 8, 2025
I alerted them to a pricing error that…
I alerted them to a pricing error that was posted on Google and linked to their site. The person immediately challenges the validity of my claim (even though I included a screen shot) and then said it is not their fault and then implied that I was stupid to think that the price posted was a real price. Great sheets, bad customer relations
Granny
December 18, 2024
Finelinens.com offers luxury linens at affordable prices and excellent customer service.
Finelinens.com has high quality linens at affordable prices. Their customer support is superb - knowledgeable, friendly and responsive. They also have a rewards program which will allow you to save money on future purchases. If you need quality brands, like Sferra, Matouk, Yves Delorme, Peacock Alley, and many, many more, this should be the first place you shop. They also offer free shipping on all orders and have monthly special discounts on certain brands. I recommend them wholeheartedly.
victoria paskett
February 24, 2023
Wait times, terrible communication
Unfortunately we made an order in August and come February it has yet to be filled.Instead of them reaching out to us to apologize for the wait, every time we have had to reach out to them. Whereby they provide new delivery times that come and go with no new update. Again we have to message them.
M.F.
December 30, 2020
BUYER BEWARE!
Ordered an alternative down mattress pad. Upon arriving it was not as plush as advertised for the price and also contained a material I am allergic to. I did not place item on bed or even fully remove from packaging. I initiated an RMA and requested a shipping label. The shipping label never arrived so I called and the sent another. I had to repeat this 4 times before I finally received email with return shipping label. Shipped it back to Fine Linens. A week or so later it was returned to me for "hair". Interesting since it was never used or even taken fully out of package. I have since inspected it and cannot see any hair. Buyer beware with this company. It was an expensive item I am stuck with. I would NEVER order from Fine Linens again.
Kamil
October 18, 2019
Awsome
Awesome 😜😁🥰💘
Fiona
March 18, 2019
Love the mattress we bought
Love the mattress we boughtLove the mattress we bought! Price was much lower than what we would have paid locally. Quick delivery and set up perfect.
Maureen Schiele
August 16, 2018
Excellent service
Excellent service Excellent products
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