ediblearrangements.com Reviews
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Join 411+ users reviewing Edible Arrangements. Read verified ratings and real customer experiences on ediblearrangements.com before you order.
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1.4 / 5
Average user rating
411
Total reviews
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ediblearrangements.com Reviews
Read real experiences from customers of ediblearrangements.com.
Brands may not incentivize or pay to hide reviews.
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Stephen Beam
March 15, 2026
If i could put zero stars i would
If i could put zero stars i would. Ordered before Valentine's day, no confirmation, nothing. Called and messaged day of , nothing. Messages and called afterwards nothing. Put in request for refund, got a response of "processing". Messaged twice today no response. Still haven't received refund or response since Feb. 14, 2026 .
alfonso studymine
March 6, 2026
The representative Stephanie!
The representative, Stephanie at the Rochester NY, Jefferson Rd location was Super Nice!! Very helpful and considerate. She helped smooth out a situation with ease. I'll be reaching out to her again!! Thanks Stephanie, you're the BEST!!
Alison Leigh
March 5, 2026
So overpriced and disappointing!
After spending over $160 on an arrangement for a death in the family, I would not recommend. When I called to inquire about the timing of the delivery (there is no info on the website about this), they were so rude and disrespectful. I was supposed to know how the business is run and that they do local deliveries first and I should have called to ask for a specific time etc. I have lodged a complaint but they won't even acknowledge the way I was spoken to. Offered me a lousy discount for next time even though I advised there would not be a next time. The chocolate covered strawberries were melting (despite it was winter) and it was definitely not as large as they make it out to be! DO NOT RECOMMEND!
Dan Meek
February 19, 2026
I made 2 orders to be delivered Feb 13
I made 2 orders to be delivered Feb 13. Both were sent by FedEx at $26 a piece. One arrived and the box and contents were crushed. The other didn’t arrive and tracking said it would be delivered Feb 16. It was never received. At least they’re consistent with horrible service.
Cynthia L.
February 17, 2026
So I tried to red em my 1 free…disappointed
So I tried to redeem my 1 free chocolate covered strawberry and they told me I had to write a review!!! This I the edible arrangement at whittwood mall in Whittier ca. so the lady on February 14,2026 did not give it to me even though I was there to pick up an arrangement that day!!! Such liars. Don’t even put the rewards program. Very disappointed
Edrian Francisco
February 15, 2026
Never Delivered
Ordered a delivery, the tracker online said that it was delivered and it wasn’t. Called the store they said they couldn’t contact the driver so they remade and sent it back out. And yet and again no delivery. Seriously the worst service ever. if I could give it negative stars it would. I have had better service from other business that don't speak English.
Kelsey Nicole
February 15, 2026
Wrong Address, Terrible Customer Service, Out $100.00
We ordered from Edible Arrangements expecting a thoughtful gift to reach someone special. Instead, our order was delivered to the wrong address, the intended recipient received nothing, and we were left out $100.The photo "proof" they sent us - clearly shows that it is the wrong house/address.Outside of this mistake itself, is how it was handled.When we contacted customer service, the “manager” we spoke with was shockingly rude, dismissive, and offered zero accountability or resolution. Any reputable company would acknowledge the error and make it right. This one did not. Between the lost order, lack of compassion, and unprofessional treatment, this experience was unacceptable from start to finish. Had we seen the volume of negative reviews beforehand, we never would have placed this order.We will absolutely never purchase from this company again, and we strongly encourage others to think twice before trusting them with your money or your gifts.
Samuel Homer
February 14, 2026
If I could give 0 stars
If I could give 0 stars, I would. I ordered a Tea Bento Box, Bestsellers 6 Pack from Tea with Tae for my mother’s birthday. I ordered a week ahead of her birthday. It ended up taking 25 days for her to receive it. I messaged OnGoody which apparently is a 3rd party customer care to Edible and they told me I have to reach out to Edible Arrangements directly to get a refund. I tried contacting Edible Arrangements and you can’t contact a customer service area, you can only get in contact with local edible arrangements which doesn’t pertain to this situation at all. I emailed OnGoody and told them they need to contact them for me and make this right. It’s been over a month and still no reply.This company needs to honor their shipping policies and stop working with 3rd party vendors that can’t deliver their shipments.
Josh Davis
February 14, 2026
I would give this a 0 star.
I would give this a 0 star.This company uses a 3rd party (Uber) delivery service. This was told to me by the agent I spoke with over the phone. 1st thing agent said "There is no picture" (Proof of delivery).US Bank Tower building. Which is a highly secured building. They had check cameras within an hour period before and after supposed delivery and nothing. Nobody showed up to deliver.The excitement of getting a special delivery is something my newly fiancé didn't get to experience.
Jjiminez
February 13, 2026
Local grocery is better
I ordered a $$$ flower and food arrangement to be delivered to base (Ft Hood, TX). I get a call from the local venue to inform me that they don't deliver on base and my options are pick up or refund. So I broke the surprise to my wife to pick it up. Now I found a work around for way better price and more quantity. That is using HEB delivery option for this Valentine's 2026.
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