easyship.com Reviews
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2.0 / 5
Average user rating
649
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for easyship.com.
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easyship.com Reviews
Read real experiences from customers of easyship.com.
Brands may not incentivize or pay to hide reviews.
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Luca
April 13, 2026
This company is a COMPLETE joke
This company is a COMPLETE joke. You pay for the shipment labels and then the pickups fail. And you have to go through a long procedure to get your money back. TOTALLY unreliable!!!!
Eric Labbe
April 9, 2026
The fastest customer service.
The fastest customer service.They do the follow-up with the carrier when it is problematic.
Eliezer Geronimo
April 9, 2026
I’m leaving this review to share my…
I’m leaving this review to share my experience — thank you so much for your help! I really enjoyed the overall experience and how easy everything was with Easyship. The platform is simple to use and efficient. The customer service team is attentive, responsive, and very helpful. Thanks again!
Ruby Lou
April 9, 2026
This is a scam company
This is a scam company. There is no one phone number to contact, they won't refund unused credit, they won't delete card information, and they require your ID to make purchases. Why would a shipping platform ever need the details on my driver's license? That's absolutely ridiculous.
Kseniya Kapitonova
April 7, 2026
The service is getting worse
The service is getting worse. If you’re not on the most expensive plan, you can’t cancel shipments online, and cancellation requests take up to 24 hours to process. You also have to follow up to make sure the shipment was actually canceled.On top of that, overnight delivery is not guaranteed by Easyship, even when you pay for next-day service.
Joe Bloggs
April 4, 2026
Easy Shipping is a Scam Company
The company should be given a minus rating. Claims to have delivered the package, an utter lie. Do not use this company.They are connected with Yuzira which is also a scam company.
Lucy Day
April 2, 2026
Charged for 8 months on the wrong plan…
Charged for 8 months on the wrong plan — and refused a refundAfter my trial ended, Easyship placed me on a Premier subscription at £82.80/month without my knowledge. Their own email to me at the time stated my plan was Plus — not Premier. When I queried the charges, they acknowledged the email was an error on their part, but still refused to issue a refund, citing their T&Cs.We send around 20 parcels a month. There is no world in which we would have knowingly signed up to Premier. The miscommunication from their own team is the reason I didn't question the charges sooner, and they've admitted as much — yet won't take responsibility for it.I'm now pursuing a chargeback through my bank. I'd strongly advise anyone signing up to Easyship to check their billing carefully, as it appears plan upgrades can happen without clear consent.
Karim Parto
April 1, 2026
500 poudn scam Please be careful
Please be careful. I ordered express delivery with UPS through EasyShip. It was for an international package, and the cost of the shipment was about £500.I dropped it off at my local UPS station, which is basically a small kiosk selling other goods. The shipment didn't move for weeks, and now, four months later, it still says it hasn't moved yet. EasyShip and UPS are unable to locate it and cannot refund any of the shipment or the goods. So basically, I paid 500 pounds, created a label, and neither EasyShip nor UPS did anything else. They refused to reimburse the package or the shipping fee.
Muhammad Zeeshan
March 27, 2026
Wonderfull experience
Wonderfull experience, good options and reports, rate compare and delivery report is owsome.
Vienna
March 19, 2026
HORRIBLE Customer Service
HORRIBLE Customer Service. My shipment was not being tracked and was eventually LOST. The customer service or lack there of is HORRIBLE. They don't even have a live representative to help with issues - only a robot AI. They told me to file a CLAIM for the LOST package and then they denied it. WHAT A JOKE - $200 worth of home made crafts GONE and they don't even want to reimburse me - even though i bought the insurance. UPDATED: the insurance claim was APPROVED - however EASYSHIP refuses to CLOSE my account and REFUND me the monies due from the claim. A week has gone by and they have not provided me with a resolution.
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