earthhero.com Reviews
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Join 54+ users reviewing EarthHero. Read verified ratings and real customer experiences on earthhero.com before you order.
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3.6 / 5
Average user rating
54
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for earthhero.com.
Brands may not incentivize or pay to hide reviews.
earthhero.com Reviews
Read real experiences from customers of earthhero.com.
Brands may not incentivize or pay to hide reviews.
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Annalis Johnson-Benner
January 16, 2026
Horrible
Ordered toilet paper, compostable Saran Wrap and a soap grab bag. It has been almost 4 weeks and I still haven’t received the first two. Received the soap grab bag. Only one of the soaps was wrapped separately and labeled. All of the others were in the same bag. There was no wrap separating them, so the scents mingle. If I end up liking one of them, I will have no way to reorder it because they aren’t labeled and the invoice didn’t even list the scents to allow me to guess which is which. Terrible company
Susan Connick
January 8, 2026
Ridiculous return policy and very poor customer service
I bought my husband the body pillow for Christmas, buying it a few weeks before to avoid the Christmas rush. When he opened it, he said that it was too big so I contacted the company the day after Christmas to exchange it for the smaller size pillow. On January 7th I hear back that it’s past the 30 day return policy, which leaves us with an expensive item we can’t use and have no way to give away. This is hypocritical of the company since the imprint this product has on the earth is to add to the garbage a product that could have easily been exchanged for a smaller size. I hadn’t even asked for a refund of the price difference. Poor customer service, ridiculous return policy for holiday purchases, and a company that doesn’t walk their talk about the environment. Beware.
Russell
August 23, 2025
Shipping is quick and everything…
Shipping is quick and everything arrives in recyclable packaging definitely a win for a planet. The website is easy to navigate with a clean design that makes discovering eco friendly alternatives simple, even for sustainability beginners.
Amanda Buchholz
January 4, 2025
Awesome to have one site compiled with…
Awesome to have one site compiled with a large amount of products/business that are eco friendly to save the leg work! Nice to have access to reviews as well on products. #makeeverydayearthday
Gina Neshewat
October 7, 2024
Great shop and experience
Great shop; glad I have this option.
Jan
September 26, 2024
I like getting a new Guppy Bag
I like getting a new Guppy Bag. I used it right away, but I have several of these from various companies. Anyway, one of the newer bags, I noticed, has a small opening where one does not belong.Is the bag with the defect from you, Earth Hero, from Patagonia, or some other business? Not sure, but it is a newer bag.
Johnson
September 25, 2024
Good company offering great products
Good company offering great products
Patricia Pinzon-Pitts
September 25, 2024
The products you advertise are great
The products you advertise are great. It was very easy to order and I receive my order very quickly.
G C
September 25, 2024
I love the Full Circle Clear Reach…
I love the Full Circle Clear Reach bottle brush! The heads are replaceable and it’s perfect for getting into all the water bottles we use, as well as being a wonderful dish brush! And, I love using Earth Hero for my kitchen needs!
Emilia
September 25, 2024
GOAT
EarthHero is the best. They have great rewards and exceptional customer service!
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