dtidirect.com Reviews
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Join 75+ users reviewing DTI Direct USA | Ride on Cars for Kids and Toddlers. Read verified ratings and real customer experiences on dtidirect.com before you order.
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3.6 / 5
Average user rating
75
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for dtidirect.com.
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dtidirect.com Reviews
Read real experiences from customers of dtidirect.com.
Brands may not incentivize or pay to hide reviews.
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Armand D
October 7, 2024
I called customer service about a…
I called customer service about a faster delivery and they really helped me get the 4 wheel dune buggy in time for my grandsons bday!! Nit one other company i researched had a phone # let alone a customer service department! The dune buggy is awesome easy assemband the kids ride it all day!Great company!
David ZepedaHernandez
August 13, 2024
We just find out that our freddo 48…
We just find out that our freddo 48 vlts was licking so we send an email to support and they replied right away, Thank you so much, we just have to see how goes from here
Claudia Kavc
August 13, 2024
Great customer service!!
Great customer service!!
Michael A Smith
August 7, 2024
Customer service conscientious
Customer service conconiencr
Dave Winter
August 6, 2024
DTI is the best there is for all your…
DTI is the best there is for all your Electric kids ride ons!! Customer service second to none and fast delivery!! Look no further than DTI for all your kids fun
Brad Camp
July 27, 2024
Customer service incapable of resolving simple problem
Wrong tire was sent for the make and model. Contacted the company and was told they would forward it to the warehouse and ship out the correct tire. That was over a week ago the last I heard and 6 weeks since the initial order. Unacceptable.
Dennis M Kent
July 17, 2024
The item showed up broke
The item showed up broke, I sent many many videos and pictures of what was wrong with it, and now in order for me to get a refund or a new one, you want me to repack it , box it, and pay for shipping to get it back to you , to get my money back on a non-working item, very unprofessional
Stepheny Campbell
July 14, 2024
Wire is not long enough on the steering…
Wire is not long enough on the steering motor part and there’s a pinch wire in the steering wheel.. I bought a steering motor and a steering wheel, But both is defected I sent Pictures in a previous email.. still haven’t got a response… For the price I paid NOTHING SHOULD BE WRONG WITH EITHER
Georges Chaar
July 9, 2024
Customer service representative are so…
Customer service representative are so disrespectful
PEH
July 8, 2024
Shipping was quick
Shipping was quick, product exactly what we wanted!
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