drpower.com Reviews
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Join 573+ users reviewing DRPower Equipment. Read verified ratings and real customer experiences on drpower.com before you order.
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3.0 / 5
Average user rating
573
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for drpower.com.
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drpower.com Reviews
Read real experiences from customers of drpower.com.
Brands may not incentivize or pay to hide reviews.
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Don K
April 6, 2026
I had a very bad experience last year…
I had a very bad experience last year when they changed warehouses and was very nervous about dealing with DR parts again ,I dealt with a parts guy his name was Gerry and was knowledgeable with my Spliter and we talked and my parts are on the way hope they show up better than last year 3 months anyhow hays off to Gerry
MB
March 29, 2026
Knowledgeable Customer Service, easy to use
DR Customer Service was kind, efficient and was able to resolve my dual payment issue completely. He made the entire process easy. This is one more reason why I have several DR pieces of equipment. No one else I would trust.
Jim Brewer
March 26, 2026
Orange is my favorite color.
I discovered DR Power years ago and a lot of my toys are orange. I have never been disappointed in any of your products. This time I needed a new hose for my Pilot 200 because of years of use and running into stuff. There are many offerings for DR products but as I age, I am having to slow down. I hope to pass your products to someone who loves them as much as I do.
Randy Clay
March 26, 2026
The mower I bought was on sale so I…
The mower I bought was on sale so I received a great deal. The shipping took a little longer than originally quoted. However it was bigger than I expected, which made it even better deal. XPO Depot was amazing. They even took it out of the shipping crate so I could get it in my vehicle. The one guy even said he would have brought it to me had he not had his truck full Amazing service and great deals. Will definitely order from them again
Brutus
March 25, 2026
Easy to order the only issue I have is…
Easy to order the only issue I have is with shipping I would have like shipping to my door to wheee the driver would unload your purchase instead off over charging $50 to deliver
Andrew Dalton
March 24, 2026
Warranty extension
I called to extend the warranty on our brush trimmer. The person I talked to looked up the invoice gave me a price, I paid with a credit card, and an order confirmation was emailed. The transaction went very smoothly.
Bill Chatigny
February 19, 2026
DX PRO XL 30IN SNOWBLOWER
Ordering process was easy. Delivery was fast. Assembly instructions are terrible, though. Larger inset pictures would be great, or videos. Machine looks like a beast. Snowstorm coming tomorrow.
David Macher
February 17, 2026
DR pull behind brush mower sucks
DR pull behind brush mower sucks. I would NEVER recommend one
Jim Chamberlain
February 11, 2026
Great Performance and Sales -- we are expanding our DR Power Tools
We have purchased DR Power Equipment several times during the past 25 years. Our splitter and chipper have lasted and worked very well for us -- and are still going after about 25 years each. We just purchased a DR Walk Behind Mower directly from DR. Curt was our salesperson -- he was extremely knowledgeable and able answer every question, as well as help ensure the mower arrives when it best meets our schedule.
Jerry Cochran
January 1, 2026
I spoke to Dr about my walk behind…
I spoke to Dr about my walk behind mower 28 Aug 2025. I ordered a cable to engage the wheels and a drive belt. The lady was helpful and said, Sept 12. I called again in Oct and was told that they were moving to a new building and that the items would be sent out shortly. I spoke to Mike at Dr mower in Nov and he said that I would receive the parts in a week. Mike is a liar. I called in Dec and spoke to an older lady and described the situation. As of today, 1 Jan 2026. I'm still waiting. This is one of those companies that's all sale and no service. Don't walk away, run.
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