dollartree.com Reviews
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2.1 / 5
Average user rating
631
Total reviews
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dollartree.com Reviews
Read real experiences from customers of dollartree.com.
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Jesse Reid
April 5, 2026
Next to Walmart the worst customer service around
What went wrong what didn't go wrong basically and has been going wrong with this company since a couple years ago I don't know what happened but they went from a good company caring about their customers to just flat out not giving a damn their inventory is always gone the staff suck the Management's even worse because they're the ones that let these flipping horrible horrible staff treat people the way they do and the managers are 12 flippingng years old the way they act I've seen third graders act more grown up than the managers who run those stores it's a joke when you're allowed to treat people like shit with the manager standing right there that tells you exactly how unprofessional and how just they don't give a damn about their customers so good written as Dollar tree I can't wait till you go out of business! And to top it all off they have started closing whenever the fthey feel lik! They just tell customers were costing in 2 min with 10 minutes left until they're supposed to close but hey you know that's okay don't worry about the people that just get off of work and need to come catch that last 10 minutes that you decide to close early because you're too lazy to work any longer and this is the last thing I promise on three separate occasions at the same store but again three separate occasions with three separate people I'm walking out the door and out the park into the parking lot I hear a voice yell and don't come back ever so I turn around and going ask what that was about and because they are judgmental pricks who don't know anything about anything they thought I was stealing when I wasn't I had forgotten my wallet once and then two other times I just couldn't find what I wanted which I thought was allowed but when you have three different people through the same thing that tells me your management is teaching you horrible horrible wrong things when you're being trained that is no way to treat a customer no matter what they do I don't care what they do there's never ever a reason to yell at a customer out the door that's why this company is nothing but a damn joke
CB
April 3, 2026
Bellville nj dollar tree located on…
Bellville nj dollar tree located on washington ave have some of the nastiest cashiers ever there attitudes are absolutely disgusting they dont speak they dont greet you you say thankyou they dont even say your welcome they stay on there phones at the register they never ever look happy like they are just miserable i know working in retail can be alot sometimes but customer service in this place is absolutely horrible especially the one cashier with the low cut pink hair her attitude is at a all time high very gross to say the least. Why would anyone want to spend there hard earn money in a place that when you walk in the door you see her and want to go right back out the door! she does not interact with customers at all throws your stuff its just gross!!! to make things even worse the manager is right at the next register and does not say anything at all there are nice people out there that would love a job who would actually be nice to customers who spending there money!!Dollar tree of bellville nj you really need to do much better because nutley and kearny workers are very nice but not in this place only one nice female cashier in this place and thats very sad!!! DO BETTER !!!!
Marlon Bacon
April 3, 2026
Trouble At Dollar Tree
I went into Dollar Tree about two months ago, and got in line. While in line I noticed that there was kitchen utensils on the conveyor belt, I asked the customer in front of me if the things were his, the reply was no. While the cashier rang up the customers items, I waited quietly for about three minutes. A woman walked up behind me and informed me that she was in line and that I needed to allow her to get back into her place. I informed the young lady that placing items in line and going back to pick out other items does not mean that she is in line and that her things cannot hold a place in line for her. The young lady began hollering at me and I tried not to engage her. After dealing with the badgering of me I replied to the woman angrily and we began arguing. The cashier did not address the issue. Another employee intervened abd addressed me as the problem, I informed her that when I git in line the young lady was not in line, and she being hostile and aggressive and my shopping experince should not be hostile, aggressive or create an anxiousness within aby shopper. I was informed again that I am the problem and asked to leave the store. I called the corporate office and explained the scenario, and suggested that the company should put up signs letting customers know that leaving items on the counter and going back to pick out other items does not constitute that the items hold the shoppers place in line. I explained my culture, however I did not give them my age or the fact that I am a Veteran. I asked for a return call, and have yet to hear back from the corporate office. I wonder if my culture was the reason for the lack of response or my gender since I was dealing with an issue with a female consumer. Either way, as a long time customer I will not be going back to the store since my concerns did not warrant a call from anyone from the company/corporate office. It is time that we stop supporting companies that do not support us and only want our money. If a consumer has a concern, and addresses it within the companies guidelines the company should care enough to address those concerns or reply to the consumer. Companies are becoming more elusive, and creating a wider gap between themselves and their consumers. When will companies become accountable to its consumers like the old days?
Tony Mckay
April 1, 2026
Sad to not see the cashier's that were…
Sad to not see the cashier's that were there for awhile. I really enjoyed my shopping experience now its different. Very disappointing because the one cashier was very nice to me and would help me if needed help finding items. I don't know what happened but I heard they quit.I don't blame them i know the pay is low and they put up with lots.I don't know of i will continue to shop at Dollartree Franklin Mills Blvd Philadelphia.
M. Sharp
March 30, 2026
Monday 3/30/26. Churchville Maryland
It is Monday, March 30 and I had to run some errands. One of the places I needed to come with the Dollar Tree because I needed some bows for Easter and a birthday. The store where I shopped was on Churchville Road in Bel Air Maryland .Of course I got some other things as well and when I got to the checkout counter there was a young man there named Mueez.He was probably the most helpful and the friendliest person I have ever seen in all of my years of coming to any Dollar Tree, and more than likely one of the mostgenuinely warm sales people I have ever dealt with.I’ve been alive a very long time and I have come in contact with thousands of sale people over my lifetime. This young man needs to be recognized for his kindness and his smile. In this world when so many want to hate each other and hurt each other going shopping can be a chore. He made it more than bearable so I hope you let him know , and I hope that you do whatever you can to keep him there because it could only do your store a world of good to keep him as an employee. Thank you for hiring him and making my day, as well as the day of others others wonderful.
Angelika Dundore
March 29, 2026
No money change
There is no zero, I would give that. Went there Saturday, payed Cash, change would be 7 Cent, Cashier just gave me the recipe, I ask for my change and she just said I don't have change. No signs anywhere in the store that there is no change in I would pay with my card. So not sure how long this is going, so you making money on top when people buy stuff. This is robbery. Is the principle that count, with how many customers are you doing this and how long.
Pamela Wolford
March 29, 2026
I’m so glad that we have a store in…
I’m so glad that we have a store in southwilliamson ky. Love going into store and get cheap products This time we have. Nice place with very decent prices
dawa
March 24, 2026
Store experience
The associates at the store are quite friendly and offered me lots of help to find the stuff to buy. The shopping experience is great!
Paula Freedman
March 23, 2026
Great customer service Jimmie at 1900Rockbridge Road …
Jimmie at 1900 rockbridge road Stone Mountain Georgia went out if his way to assist my sister out of state in finding quantity of an essential acrylic food storage container . He pulled what he had in inventory and I lived by and picked them up to ship to her . What a nice manager that actually looked and found what was wanted and needed . Thank you so very much ! Paula in Stone Mountain
Jen K.
March 19, 2026
I love this Dollar Tree!
I love this Dollar Tree, at this location! Very quiet and clean. The staff is helpful and friendly 😊
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