dish.com Reviews
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1.2 / 5
Average user rating
1433
Total reviews
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dish.com Reviews
Read real experiences from customers of dish.com.
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Richard Holm
April 10, 2026
They don't suck as bad as 1 star…
They don't suck as bad as 1 star reviews but it's very obvious that customer service reps work on commission. The rep I just spoke with would not stop talking about Boost Mobile benefits after I told her multimes ideas not interested is changing cell phone companies. Listen to you customers!
Patti Machie
April 7, 2026
Worst company ever
Worst company ever, March 11th we lost our CBS and several other channels, Had to sign up with another provider for CBS. Contacted Dish thru Chat , chatted with ernest he was so rude, point blank said your not getting anything from Dish and if you want to cancel it would be 260.00. Dish did not live up to there contract so why should I, worst provider ever. Stay away
Carl Martin
April 4, 2026
The technician took my satellite on top…
The technician took my satellite on top of my motor home apart and then told me it would not work and he did not put it back together so now I have to climb up on the roof and try to put it back together and I am 75 years old
John Michael Crespo Jr
April 3, 2026
Not a current customer — this review is based on an inquiry call.
I contacted DISH after seeing their own marketing materials advertising a partnership with Starlink. For rural customers like me in Texas, this is a major development, so I called to confirm availability.The moment I mentioned Starlink, the representative claimed she “didn’t see that as an option” and immediately put me on hold. When she returned, she repeated the same line and added that Starlink installations are “really expensive anyway.” This was followed by an immediate pivot into an upsell for Viasat — one of DISH’s long‑standing partner companies.The problem?I had the DISH website open in front of me, on the exact page that said DISH + Starlink, while being told it didn’t exist.For anyone who doesn’t speak networking or satellite tech, here’s the part DISH doesn’t explain:• Viasat and HughesNet use GEO satellites sitting 22,000 miles above Earth.That distance creates 600–700ms latency, which makes modern internet use — video calls, VPNs, cloud apps, gaming, remote work — borderline unusable. These services also typically involve restrictive data caps and long‑term contracts.• Starlink uses LEO satellites around 340 miles up.That’s a 65x shorter distance, resulting in 30–60ms latency and performance that actually supports modern internet usage.These aren’t opinions.They’re measurable, physics‑based differences between GEO and LEO satellite systems.What bothered me wasn’t the rep personally — it was the sales tactic. Instead of acknowledging the service I asked about (which DISH advertises), I was steered toward outdated, high‑latency products that benefit DISH financially but disadvantage the customer.Rural customers already have limited options. The last thing they need is to be misled or upsold into inferior technology while the better option is downplayed or dismissed.Transparency should not be optional.
Don The EMS Taxi Driver
April 2, 2026
20+ years with Dish Network—and this is…
20+ years with Dish Network—and this is how they treat you.Prices are ridiculous, packages are padded with garbage channels (music loops, shopping junk, filler) just to inflate the numbers, and you get less real content than ever.Customer service is a nightmare. You can’t get a straight answer, can’t get real help, and you get bounced around to overseas call centers that don’t fix anything.And no, it’s not just me—look at Trustpilot. Under 2 stars. That’s not a fluke—that’s a pattern.Then they have the nerve to partner with Starlink—a service that actually works—while their own product keeps getting worse. The irony is unreal.And if you think you can just cancel? Think again. They make it so difficult it feels like the only way out is to block your credit card.Honestly, the only thing keeping me from dumping them tomorrow is the lack of a truly solid DVR solution for streaming. The second there’s a reliable replacement, I’m gone.After two decades of loyalty, Dish Network has completely lost its way. This company has gone downhill—fast. Avoid at all costs.
Gerald Olson
March 30, 2026
I have been a Dish Network customer for way too long g.
I have been a Dish Network customer, on and off, for the past 30 years. I left a couple times and tried other similar services but always came back after a short time. Main reason being UHF remote instead of IR remote. I can tell you the Dish DVR is way past it's prime and Dish support is always unable to fix the problems. I also find Dish Anywhere to pause and buffer way too often. Anyway after all this time I canceled Dish. I did find the canceling process to be very painful too. The rep tried way too many times to get me to reconsider and I couldn't understand his broken English all that well.
Harry Farrell
March 29, 2026
Highway robbery
Today, I looked at my bill from dish network and originally was like $99. And today I looked and he jumped up 47%. To a hundred and forty six i asked them why they never emailed me to inform me about the rate increase. Didn't get no answer. I was speaking to individual with broken English. I asked to speak to a supervisor. No luck on that i could see a rate increase of like. Maybe 10 to 20%. But 47%, it's freaking highway. Robbery, and it freaking sucks, dish, network need to pull the head out of their ass
April Selph
March 25, 2026
Dish should really be ashamed of them…
Dish should really be ashamed of them selfs.How you gonna charge a 50.00 fee just to move a box to another room?That's crazy to charge your customers that.Directv does not charge this fee to do that.SHAME ON YALL FOR TRYING TO RIP PEOPLE OFF JUST TO MAKE AN EXTRA DOLLAR
jim sullivan
March 23, 2026
Have had 3 techs come out and change…
Have had 3 techs come out and change everything, 4th one scheduled to come out. keep getting Port3 generic warning and now since everything changed getting MoCa unknown issue. customer service is a joke,
julie murray
March 21, 2026
I would give zero if I could
I would give zero if I could. We transferred our service when we moved. They couldn’t negotiate our local channels so I went to YouTube tv (absolutely love it) when I went to cancel dish, I was informed when they gave me an updated Joey at our new home I signed up for a two year contract on that Joey! Nothing else. I was never told I was signing for a two year contract on a piece of equipment I rent and would have to be provided (they wouldn’t give me an outdated piece of equipment.) evidently I signed the paper on the installers phone without having any clue what it held as he wasn’t going to go over it. He just said sign off that I installed the equipment. They also drilled multiple holes in my soffit only to realize I had spray foam insulation. The never went in the attic to check. So I now have a wire hanging over my guttering and two holes in my soffit. I had to pay $400 to get out of the so called contract. Horrible horrible company. No customer service. Wait forever to get someone to answer and they say you can disconnect on your account but can’t because they want to convince you to stay.
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