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1.7 / 5
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1970
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delta.com Reviews
Read real experiences from customers of delta.com.
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Monica
March 31, 2026
Great experience with Delta Air Lines
Great experience with Delta Air Lines! I always fly with them, and they never disappoint. Smooth flights, friendly crew, and consistently on time. Definitely my go-to airline.
Sandra King
March 30, 2026
Terrible customer service!
Terrible customer service!! I contacted Delta immediately after returning from a trip to Spain, to report that a wheel had been ripped off my checked suitcase. They had me fill out paperwork, send photos, referred me to an airline in Europe, then after weeks of jumping through hoops- they refused to pay for the damaged bag! I really expected better from Delta.
John
March 30, 2026
Delta Stays should not be a program offered by Delta
Delta Stays should not be a program offered by Delta. The "hotels" may not be vetted. Our recent experience involved a hotel that was advertised with a small kitchen. On arrival, we found a dirty unit with broken drawers of the dresser and the nightstands (the toe drawer did not close and the handles were broken off), the window shades int eh bedroom had several broken slats, there was water damages and mold in the corner of the bedroom, the closet door was broken off the tracks, there were no cleaning materials in the kitchen, nor was there a complete set of dishes, and the kitchen cabinets were damaged in several locations. Additionally, there were no towels anywhere in the bathroom, bedroom, or kitchen. Candidly, it appeared that het prior occupant had been evicted and took out their frustration on the walls and furniture of the unit. When we called to express our disappointment, we were directed to Expedia who did little to help the situation. Delta was of even less assistance. While Delta disclaims any services provided by the "partners" in Delta stays, this experience really shook our faith in Delta being able to provide a consistent level of service or even expect its partner to maintain a basic level of service. We will never use Delta Stays again, and we strongly recommend that others do not use that "service" to avoid the severe disappointment with no recourse or accountability. Our relationship with Delta has been significantly negatively effected.
Preston Reilly
March 30, 2026
Recently flew Delta to Pittsburgh from…
Recently flew Delta to Pittsburgh from ATL and was the best airline I've used by far. Had better service and a simple process and departed/landed on time
Scott Ray
March 29, 2026
Delta the worst
All airlines have there issues, my opinion is that Delta mistreats their passengers the most. They instill class warfare by charging extra for everything and if you do go with economy they make you pay extra both financially and then psychologically. Recent trip they say zone 6,7,8 must check flights. As we know worst part of flying is waiting for your bags at baggage claim. Of course I get in the plane and the last 15 overhead bins are empty. Not sure nor do I care what their excuse is obviously they do not care. I only travel 14-20k miles a year but last time on delta.
RIc Bonnell
March 28, 2026
Delayed flights and missed connecting…
Delayed flights and missed connecting flights are the norm. Disorganized gate agents Starting to see a major decline in this airlines. Been a platinum member for a decade. Starting to rethink my choices.
Kelly M
March 27, 2026
Made sure we made our connection
Made sure we made our connection. On our recent flight from Atlanta to Korea we were delayed at Toronto airport and almost missed our connection. They held the plane in Atlanta for our group and made sure all our luggage got on the plane. We were on our way to a wedding and couldn't thank them enough for getting us there on time.
TMH
March 27, 2026
Booked with Delta One for long haul and…
Booked with Delta One for long haul and a taste of the best. We were not failed. Fantastic planes and team! Shall book with them again.
nancy aulenbach
March 26, 2026
We were detained in philadelphia for…
We were detained in philadelphia for thirty minutes by delta.And when we got to atlanta georgia, they closed the plane and would not allow us to board and we scurried around and found another flight to france In about two and a half hours, and then ended up being in the airport in france for an 8 hour layover. When we arrived in Naples, Italy, our luggage was not there. It was still in Atlanta Georgia, and we got it 3 days later and missed a whole day of our vacation, and they wouldn't do anything more than give me a $50 credit.
Mary
March 25, 2026
Respect
I don't have money to fly anywhere but honor and respect for downgrading government officials while they shut the government down and TSA is not getting paid! All airlines should be so brave!
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