decoratorsbest.com Reviews
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3.3 / 5
Average user rating
215
Total reviews
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decoratorsbest.com Reviews
Read real experiences from customers of decoratorsbest.com.
Brands may not incentivize or pay to hide reviews.
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Cheryl Waldron
March 19, 2026
Great service
Great service! The only reason I discovered how beautiful Trend Ash Rose really is was because I saw it in person.
Marah
January 26, 2026
HORRIBLE CUSTOMER SERVICE and FALSE ADVERTISING
I highly advice AGAINST shopping from this retailer. I purchased wallpaper from Decorators Best and later re-purchased the same wallpaper from the same product link, believing it to be identical to my original order.When the second order arrived, the wallpaper did not match the original purchase. There were visible differences in color and finish. The product listing did not disclose any variations, dye lot differences, batch changes, or other material distinctions between orders.The product description on the website represents the item as a single, consistent product. Based on that description, a reasonable consumer would expect repeat purchases from the same link to match.This constitutes false and misleading advertising, as the product delivered does not conform to what was represented at the time of purchase.At no point does the listing disclose dye lots, batch variation, or the possibility that reorders may not match.I contacted the seller to request a refund or correction, but they would not honor my request.Wallpaper is a product where consistency between orders is essential, especially for home installations. Failure to disclose differences creates financial harm and unnecessary waste for consumers. I am now at a loss of thousands of dollars for labor and material costs.
Marie Bowman
October 8, 2025
Beware of ordering samples
Ordered several samples but never received most of them. Had to email and call at least 4 times to get it resolved. Six months later, had still not received one of them. Finally gave up and ordered the sample from another supplier and received it within 3 days. Something wrong with the way Decorators Best is handling samples orders. Get it fixed!!!
Kathleen Cleavenger
June 23, 2025
Their fabrics are so amazing
Their fabrics are so amazing. The website is very easy to navigate and is quite informative. Their customer service is impeccable. I will be using this company again.
T. Helmscustomer
May 28, 2025
I only ordered a wallpaper sample
I only ordered a wallpaper sample. Everything was fine, it shipped on time.
Alma SMAILBEGOVIC
April 11, 2025
Unique and beautiful products
Unique and beautiful products, excellent customer service support and follow up!
Ridge D.
March 18, 2025
Great samples and cutest wallpaper!
Great samples and cutest wallpaper designs! I love their brand and they have so many cute options to choose from. When installing their team is really helpful too.
Alaina
March 18, 2025
10/10 Recommend!! Best Quality, Price & Support
Working with the team at Decorators Best has been a dream. They are so knowledgeable and Educational. I'm re-doing a lot of pieces of my home, from rugs to wallpaper. They have everything I need for every style. Their support team is so kind and fast to respond. Their prices are amazing, and their designs and quality are the best. I can't wait to order more!
RP
October 22, 2024
Awful customer service
Awful customer service. Will not allow a cancelation that has not even arrived at their warehouse. Blaming it on the manufacturer. Facts on their website are incorrect.
Pmm MLL
August 18, 2024
Wallpaper order appears to be a scam
Wallpaper order appears to be a scam. A flat small enveloped was shipped to a completely different state than my order which was for 2 rolls of designer wallpaper. FEDEX sends me back to the MERCHANT and now upon further reviews I'm concerned they are a scammer using a closed merchants site.
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