curlsmith.com Reviews
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Join 457+ users reviewing CURLSMITH. Read verified ratings and real customer experiences on curlsmith.com before you order.
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4.0 / 5
Average user rating
457
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for curlsmith.com.
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curlsmith.com Reviews
Read real experiences from customers of curlsmith.com.
Brands may not incentivize or pay to hide reviews.
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Anne Hill
April 8, 2026
Fantastic service from order to delivery.Great product
Very responsive from order to delivery.Curlsmith products are always well wrapped to avoid any accidents in transit.I'm very pleased with the Frizx Control Duo Conditionet which I use every few weeks to deep condition.
Heather Barwick
April 8, 2026
Curlsmith products are the best ever…
Curlsmith products are the best ever hair products. I have straight hair and it's never looked better. Customer service is excellent. There are often special offers and free gifts too. Absolutely superb in every way. Cruelty free too which is essential for me💚💚
Lidi
March 15, 2026
Love the products but yall really…
Love the products but yall really removed the Bible verses? come on now the bible verses made me glad to buy products that finally represent God there’s no way it made people that angry
Helen Erickson
February 26, 2026
I am 60 years old and finally embraced…
I am 60 years old and finally embraced my curls about 10 years ago. I have a closet fullof products. I decided to give Curlsmith a go and I am so happy I did. The line that works perfectly for me is the Volumize line and the Hydro Jelly gel. I have been committed to them for over a year now. I mistakenly bought the 2 in1 Conditioning Cleanser Co-wash and tried it for the first time and it is amazing!!! I love it!
customer
February 14, 2026
I feel confident with every purchase.
I have been searching and trying hair products for 30 years, I have finally found my perfect combination. I wish my hair had always been this easy and great looking (it’s not just me that thinks so, I get compliments all the time). Always great service, I feel confident with every purchase. Many friends have become customers and my son now has the perfect products for his curly fringe.
Donna Jones
February 13, 2026
Finally found a product…
Im in my 60's and spent years looking for a curly hair product. I found what I needed and was looking for with the Curl Smith products.
Judith McCarthy
February 10, 2026
Undelivered product - lack of action
Updated February 25. After persistent efforts, Curlsmith agreed to replace the undelivered product. I received the package today. I appreciate them finally taking responsibility. This was my first time ordering from Curlsmith, and unfortunately it has been an extremely disappointing experience.I received an email stating my order was delivered, but there was no package at my address. I immediately contacted Curlsmith and was told to check with neighbors and family, which I did. No one had the package.I then contacted UPS, who confirmed using geotag tracking that the package was delivered to the wrong address. UPS informed me that because it was their error, Curlsmith must open a delivery dispute as the vendor.I relayed this information to Curlsmith, completed the authorization form they sent, and waited. After 12 days with no update, I followed up and was once again told to check with neighbors and family—despite this already being done and clearly communicated multiple times.As of today, I am without the product I paid for and without a refund. The carrier has acknowledged misdelivery, yet Curlsmith continues to treat the order as “delivered” and has taken no responsibility to resolve the issue.As a customer, it is frustrating and unacceptable to be left with neither the product nor my money after doing everything requested. This experience has completely undermined my trust in the brand.
Anonymous
February 8, 2026
Subscriptions!!
I decided to set up a subscription as i use these products all the time. This is not a clear process! I had no idea when my products were going to be shipped - my account showed me April. I cancelled the subscription and ordered a bottle of my usual product to ensure that I had it for my holiday. A few days later I then received my subscription!
Sam Burchianti
January 26, 2026
Finally a perfect product in a perfect packaging
I've been buying from Curlsmith for 4 years now. My orders are not frequent, because I make the products last ,( I usually buy styling or repairing products from them).The first 2 times I was a bit disappointed about the packaging, because it wasn't secure enough, making the liquids getting out for the bottles. I was always granted refound, after documentations, but I was indeed sad about losing 1/3 of the product.This is my 3rd order and this time I saw an improvement in the packaging: the bottles were completely wrapped in large paper sheets, everything was safe enough and nothing spilled out.I'm happy to leave a review, because they changed their shipping habits into better ones.The products themselves are indeed good and perfect for my curls.
Dear Dr Sinha
January 2, 2026
I have requested to cancel the…
I have requested to cancel the subscription and not to ship the products but I have not replied to my email. Neither the product shipment was cancelled.
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