cowinaudio.com Reviews
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1.5 / 5
Average user rating
184
Total reviews
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cowinaudio.com Reviews
Read real experiences from customers of cowinaudio.com.
Brands may not incentivize or pay to hide reviews.
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Rvvd cece
January 10, 2026
waited 7 days for nothing.
I had purchased headphones from this website / company and a week goes by and my package has yet to be "processed" i had to request a refund via PayPal because their "support hotline" isn't working i also tried contacting them through e-mail and they've responded with nothing.
Kristen Myers
December 2, 2025
Scam company
If I could give no stars I would. They listed a USMC glass for the 250th anniversary so I purchased it for my husband. We received a chintzy plastic cup with not even the same design. Absolutely ridiculous. Of course email them and that took multiple emails to get anywhere they offered a partial refund and stated that due to their shipping costs they can’t refund the full amount or it would cost more to send it back. It’s a scam company. Don’t waste your time
Macy Flowers
August 29, 2025
I'm super pleased with the quality 4 years later!
I bought my Cowin wireless headphones in 2021 and they are still working perfectly and that after being dropped many times! They still look and sound amazing. The battery life is not as strong. I do have to charge them more often. But they are premium sound and I'm super happy with them. I'm looking at all these negative reviews. I'm thinking maybe it's best to buy them from an off-site seller, where the return service and questions might be answered better. They did take a couple weeks to get here from whatever Asian country they are in. But I do know you can buy them from reputable, retail sellers. Hope that helps if you are thinking about buying a pair. The sound is amazing tho. And 4 years later no complaints.
T Town
August 28, 2025
Buyer Beware!!!
I ordered a specific product from their website and received something totally different. I requested an exchange for what was originally ordered and was denied. I was advised they could only provide a 30% refund even though they'd sent the incorrect product (which I didn't want).It's been 7 days and have heard nothing even for a refund that doesn't correct their mistake.
Larry Monfet
June 30, 2025
I ordered a smart watch in early May.......
I ordered a smart watch in early May. I emailed the company and they said it would be delivered within a few days. The tracking number shows the package at the post office in New Jersey. I went to the post office to see if they could move it along. They said there was nothing they could do because they didn't recognize the tracking number. I asked for a refund but all I got was an ai response saying that the package would be delivered in a few days. Two months later I still don't have the watch. Going to the bank to see if they can help.
The Twisty Ginger
February 17, 2025
If I could give a -⭐️ rating I would
If I could give a -⭐️ rating I would. I purchased Cowin E7 headphones for Christmas. Less than one week of use and the ear piece fell off. I have contacted Cowin 8 times and they have failed to respond. It now mid February and I still have broken headphones and no information for exchange. I’ve contacted through website, emails, social medias and chat. Worst customer service. Do Not Buy
Lorraine Dalby
December 7, 2024
AVOID
Hi ordered off this site on the 25th November But still not had no updates on shipping also have emailed numerous times but no reply back AVOID
Elsa
October 20, 2024
SE7 never arrived
I ordered an SE7 headphones for more than a month ago, that still has not arrived. No emails has been answered from the customer service. I'm sad to say but this looks like scam.
D VD
July 13, 2024
Scam
Scam. Did not ship and did not respond to emails. No customer support.
Leila Parrish
May 8, 2024
My sign arrived broken
My sign arrived broken! They never emailed me back and can't find a phone number to call. I'm out 30.00 with a broken uber sign for work.Scam
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