coursehero.com Reviews
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1.3 / 5
Average user rating
1872
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for coursehero.com.
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coursehero.com Reviews
Read real experiences from customers of coursehero.com.
Brands may not incentivize or pay to hide reviews.
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nikki
April 11, 2026
absolutely do not recommend DO NOT PURCHASE OR USE
absolutely do not recommend. the customer service agent initially denied my refund request despite it clearly qualifying under the company’s own refund policy (what scared them away were my screenshots and direct quoting from their website—eventually i did get refunded). they said they do not allow for refunds, even though their policy states that there is a money back guarantee if you meet the requirements which most people do in the first place. so you may ask: “what would’ve happened if a customer bit their tongue and said nothing?”well then they would’ve stolen your money! if you need help with getting your refund back, what i did that helped was quoting DIRECTLY from their Money Back Guarantee section on their website. if you qualify you SHOULD be able to get refunded. i’ve seen so many reviews where people are not getting their money back. if you are not, i suggest you look into emailing them and demanding for clarification or you will escalate if necessary. if it is still denied— ask them for a detailed explanation on why your case is not eligible. customers should not have had to argue or escalate to receive what they are entitled to. improved training and consistency in support responses are needed in this company and i do not recommend courseunheroic at all. a mistake and waste of timeif i could pursue legal advice without it wasting my time i would.
Ashleigh
April 2, 2026
Absolute trash
Absolute trash. Garbage as a study tool and it's become "AI integrated" so it's even more slop than it was. Don't bother with this one. It's extremely expensive for something that doesn't work correctly. And they will keep your money if you change your mind.
Fox omen
March 30, 2026
SEO Abusers
This site use SEO (search engine optimization) to get ranked high on google, but does not display the information that is presented to the search engine. It's a bait-and-switch. Don't use it. Wish I could never be recommended it again.
masterlemon80949
March 24, 2026
Refund
Even though I've met all the requirements for a refund, they still won't give me my money back
Steffen Paulsen
March 7, 2026
They try to make it as difficult as…
They try to make it as difficult as possible to Cancel your subscribtion. Bad support, had to get a new credit card as they never stopped charging from it…
HARDIK GULANI
February 15, 2026
A BIG SCAM
A BIG SCAM. DONT WANT TO WASTE TIME WITH THESE GUYS MORE.
Oz Campbell
February 15, 2026
This website is run by thieves
This website is run by thieves. I uploaded a document to gain access and when I saw that they were going to keep requiring additional documents I decided to delete my information from the site… except you CAN’T. There is no option to delete your own documents or account info on your own. I contacted customer service who then forwarded me to another company that I guess does the IT stuff and they required a bunch of additional forms to be filled out with even more of my personal information just to delete documents I uploaded. Then they said the request was resolved a few days later and that it would take an additional 7 days to fully delete my account. That’s not all, apparently their terms and conditions say they have an irrevocable license for your documents when you upload them, which means you can’t delete your own documents that you uploaded so they keep them forever using them to attract even more unsuspecting students to this scam website. How is this anything but theft? What a joke.
Tanfiz
February 2, 2026
I want to give them a 0 a very…
I want to give them a 0 a very important thing i needed for my assignment if i could i could give -1 review the most disappointing website ever seen never recommend them if i could use soem slang words for them i would be really happy pls dont waste your valuable time on this website and report them as fast as possible
Chris Greeno Flexski
December 24, 2025
Charged for a Cancelled Subscription.
Cancelled my subscription and they still charged me and now refuse to refund a $143 charge.Leeches and scammers.
Trust Me Bro
December 21, 2025
i literally uploaded 30 documents and…
i literally uploaded 30 documents and didn't receive any credit to see a document for free. terrible
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