codecademy.com Reviews
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2.6 / 5
Average user rating
1457
Total reviews
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codecademy.com Reviews
Read real experiences from customers of codecademy.com.
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Lee Burns
March 6, 2026
The "no refunds for anything" policy sets them apart from reputable companies
I got a courtesy email about my free trial ending but not about the extended free trial ending. Instead of a monthly subscription they charged me for a high priced yearly subscription which is 11 months more than I need. The "no refunds for anything" policy sets them apart from reputable companies. I recommend cancelling as soon as you get the email about the free trial ending since they won't remind you afterwards and will spring a hefty charge regardless of your intended use.
Karen Schramm
March 5, 2026
They're a bunch of thieves
They're a bunch of thieves. I cancelled my membership in January, they charged my credit card in March, and when I went to contact them it's impossible to get a person, and when you cancel, they cancel it as of your NEXT renewal date. They just STOLE $239 from me. I'm going to contest the charges on my credit card and block them from ever charging my card again, but they're thieves.
customer
March 4, 2026
Great customer service
Great customer service, had an issue and was resolved basically instantly. Enjoyed using the service and was easy to just dip in and out of the courses.
Ahmad
February 23, 2026
Auto renewal scam and rude customer support
They uses dirt tactics to auto charge you for renewal that is twice the price.Customer support are rude.. they refuse to cancel the renewal even on the same day.Also, there courses are useless and repeatative. Don't even think about trying it.... You've been warned!
Teo Rebull
February 10, 2026
Slow but practical
From my experience, the courses are too slow, but I have to say that I like how much practice you get. It can definitelh improve in the variety of courses but it is a fun and immersive experience overall.
Mrs Natalie Jordan
January 26, 2026
Refunded a sub that accidentally renewed for my child
A yearly subscription was renewed without our knowledge because the reminder emails were landing in my child's email account and he hadn't seen them. I contacted asking for a refund - initially through chatbot, but then with a request. I needed to re-provide details as the chat information didn't carry across, but I received an email within 12 hours asking for them, and after I provided them, the yearly subscription fee was refunded to us. I wasn't too hopeful initially but there was no fuss at all as soon as I contacted them.
Cassidy s
January 6, 2026
WARNING: Codecademy is a dark-pattern subscription company
A dark-pattern subscription companyThis means that they WILL bill your card (that they keep onfile without your consent) WITHOUT any type of prior notification. They WILL NOT refund this charge even if you catch it the same day. This behavior is dark pattern. Refuse the charge with your financial institution and file a complaint. Edit to respond to their PR attempt: A customer service ticket WAS filed with them back in November. There was no answer, as is typical in dark pattern subscription 'providers'.
VV
January 2, 2026
Customer support is very helpful, especially Amecka
I contacted the customer support and they solved my problem within 5 mins. Very fast reply, thank you!
Clare
December 30, 2025
Codecademy has given me a really good…
Codecademy has given me a really good base for coding. I did the free courses and then had pro for a few years. I like the way it goes through exercises and tests you.Also the customer service was excellent and was actual people (unless they have very convincing bots!). I do think they are a very ethical and helpful company that has a good mission Thank you Amecka for your help when I had an issue. I had really good customer services when a lot of other places send you round in circles. 5 stars from me ☺️
Maverick
December 18, 2025
False Advertisement
I would say it's a scam, because of false advertisement. It says "Learn to code for free" but it's not really free. You pretty much have to pay.
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