coach.com Reviews
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3.8 / 5
Average user rating
6259
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for coach.com.
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coach.com Reviews
Read real experiences from customers of coach.com.
Brands may not incentivize or pay to hide reviews.
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Tyra Söderstedt
April 1, 2026
Did not get help at all
Did not get help at all. Had ordered a bag and before it even hade been shipped, the pice went down. I tried to make them fix it, but apparently they couldn’t. Which I think is awful, because I could have just ordered another one and returned the one that was about to be shipped. Which is not very eco friendly. I’m really disappointed.
Jm
April 1, 2026
Sent me the wrong item.
Sent me the wrong item.
Jan Smith
April 1, 2026
Good service and delivered on time.
Good service and delivered on time.
AUDREY CEDER
April 1, 2026
Excellent
I like coach bag and I also a big fan of coach
donaa
March 31, 2026
Good Customer service
The first bag that has arrived was defective. I've had no issues sending it back and getting a replacement. Coach's customer service fills me with confidence that any issues will be resolved
Rodica Miron
March 31, 2026
Very nice service
Very nice service
OLIVIA SHAW
March 31, 2026
I think instructions on returning goods…
I think instructions on returning goods could be better
Scott Williams
March 30, 2026
Great service and really happy with the…
Great service and really happy with the item ordered. Will definitely use again.
MP
March 30, 2026
Package was delivered as expected.
Package was delivered as expected.
KLAUDIA
March 30, 2026
Amazing product
Amazing product, amazing client service, fast shipping. I’m already looking for a repurchase🫶🏽
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