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clarks.com Reviews

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Join 53,992+ users reviewing Clarks. Read verified ratings and real customer experiences on clarks.com before you order.

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4.6 / 5

Average user rating

53992

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for clarks.com.

Score

4.6

out of 5

Excellent

54.0K Reviews

5

89%

4

3%

3

1%

2

1%

1

6%

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clarks.com Reviews

Read real experiences from customers of clarks.com.

Brands may not incentivize or pay to hide reviews.

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E

Ellen

March 27, 2026

Please check what you are buying in this shop!!

I brought some shoes for my little one, a woman that works at Clarks, said would you like some wipes for my sons shoes. I was like okay thinking they would be £1 or £2 for 12 wipes as she didn't tell me the price she said would you want some wipes but you don't get a paper receipt anymore it's on email so when I got the email the wipes were £5😡😡 we went on holiday for 6 weeks. So by the time I come home I couldn't return them. I was so annoyed as its misleading.

K

Kathrine Anderson

March 27, 2026

We were served by Viv in the Liverpool…

We were served by Viv in the Liverpool City Centre shop. She was fantastic, my partner was buying shoes for our wedding and she couldn't do enough. She suggested styles, helped us with inner soles and socks and kept going until we had the perfect fit. A lovely shopping experience.

F

Francis

March 27, 2026

The saleswoman was very sweet and…

The saleswoman was very sweet and friendly. All through the interaction when buying my pair of wallabees.

S

sabah sirajuddin

March 27, 2026

Freya was an absolute pleasure

Freya was an absolute pleasure, so helpful in getting our sons first shoes!

S

Sarah Roberts

March 27, 2026

Reluctant toddler!

Somehow Dionne managed to get my toddler to have his feet measured and try on new shoes despite his very obvious resistance! Very good with children and plenty of tricks to get the job done! Loves his dinosaur stickers too :)

E

Eiboog

March 27, 2026

Angela is a Star

Angela is a Star

G

Guest

March 27, 2026

Alison your the best

Alison your the best, two pairs of holiday shoes one half price, just love your store I'm finished with online stuffRegards Steve

H

helenbrassband

March 27, 2026

I would like to thank you for your…

I would like to thank you for your swift reply regarding the missold school shoes. You PR team should be congratulated. However, this problem has been in no way rectified, despite my direct contact with Clarks.

R

rani

March 26, 2026

grace amazing give her pay rise asap…

grace amazing give her pay rise asap xxxx

K

Kathy Cooper

March 26, 2026

Very attentive young lady helping me…

Very attentive young lady helping me find the right shoes. Nice to have such a pleasent experience. Thank you to Sarah who was working last Sunday.

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