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3.6 / 5

Average user rating

10249

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for chefsplate.com.

Score

3.6

out of 5

Good

10.2K Reviews

5

38%

4

30%

3

17%

2

6%

1

9%

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chefsplate.com Reviews

Read real experiences from customers of chefsplate.com.

Brands may not incentivize or pay to hide reviews.

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A

Aishatu Ilori

April 5, 2026

Why are you guys always deducting money…

Why are you guys always deducting money from my account.Please and please cancel my subscription. I have written you guys to cancel my subscription and I have gotten a reply that my subscription has been canceled. Why are you still deducting money from my account???Please and please cancel my subscription and refund my money you deducted today.I will also block this card because of you.I do not want your food please. Its too expensive. Thank you.

M

Maddy Bannock

April 5, 2026

Really disappointed with both the…

Really disappointed with both the customer service and subscription model. I used a coupon to try their meals for a week, but it wasn’t clear that I was signing up for an ongoing $100/week subscription. I never received any advance notice that my card would be charged—only an email after the cancellation deadline had passed, when it was too late to make changes.To make matters worse, the links in that email didn’t even work to update or cancel the order (yet they seem to function fine in all their other emails). I’m currently traveling and won’t even be home to receive the delivery, but despite reaching out three days in advance of the delivery, they refused to cancel, offer a refund, or even provide a credit. The only suggestion was to have a neighbor pick it up and they couldn’t do anything else…

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lynn power

April 4, 2026

The packaging was leaking

The packaging was leaking; pork seal was broken; and then steak leaked into fridge.

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Rebecca Shave

April 3, 2026

The food is delicious 😋

The food is delicious 😋 Easy to follow instructions I have my grandchildren help they love it...

J

J.R

April 3, 2026

Listeria Contaminated Food

The very first box I received from them had cheese that was contaminated with Listeria. A bacteria that causes listeriosis (potentially fetal disease in some cases). I wrote them an email about it and have not gotten a response back.

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Na

April 3, 2026

They overcharge without telling

They overcharge without telling the extra cost when you order it. Customer service is horrible. Some of the vegetables are super small and close to be rotten. Most recipes are cheap meat. Horrible experience.

M

Melanie Laforest

April 2, 2026

It’s perfect

I like the recipes

D

Debra Berube

April 2, 2026

Love the taste

Love the taste. There was only one issue the potato’s turn black when I boiled them in my second box but we made rice instead.

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JOSEPH OLEARY

April 1, 2026

too many ingredients and too many items…

too many ingredients and too many items in meals \i already have and are cheap such as potatoes in almost every meal and adding meat would drive price too high

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Peggy

March 29, 2026

Tasty recipes

Tasty recipes, everything you need makes it convenient and no food waste. Pricing is good.

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