catholiccompany.com Reviews
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3.3 / 5
Average user rating
22659
Total reviews
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catholiccompany.com Reviews
Read real experiences from customers of catholiccompany.com.
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Bridget W
March 4, 2026
Exceptional fabric, quality and service! The best of the best, God bless 🙏🏽🙏🏽
Exceptional fabric, quality and service! Best of the best God bless 🙏🏽🙏🏽
Mia
March 3, 2026
The product arrived on time and was as…
The product arrived on time and was as described, but I expected the quality to be a bit better for the price. Overall, it's okay.
C R
March 1, 2026
I would not order from this site again
I would not order from this site again. What a complete disappointment and not selling Sterling Silver medal. The St. Christopher medal I bought for my son before he ships out for boot camp is junk. He has worn it for 2 weeks and it is flaking, the engraving is already looks like it melted (have pictures) and is not Sterling. Complete false advertising. You should be ashamed of yourselves for calling yourselves The Catholic store. Nothing catholic about that. I want a refund. I would give you zero stars if I could.
Laura Becker
January 16, 2026
Will NEVER shop from The Catholic…
Will NEVER shop from The Catholic Company again. I placed an $80 order. They shipped it via a company called UniUni. The tracking shows that it was delivered, however, I was home and it was not left on my porch as reported. The shipping company has deflected my complaint. The Catholic Company expects the customer to pay for shipping as well as insurance. The Catholic Company sent the following response:Thank you for reaching out to us. We are very sorry to hear about the trouble with your delivery. According to the carrier, the package was delivered on 12/21. We do offer Guardian Angel Package Protection on our orders, which is insurance for situations like this. This protection is automatically added to your cart at checkout, and it appears you opted out of the insurance.We recommend checking with neighbors and following up with the carrier, as we do consider the transaction completed once delivery is confirmed. While it is possible the package was stolen, we are only able to replace packages that are covered by the insurance.Thank you for allowing us the opportunity to serve you, and please don’t hesitate to reach out if we can assist further.
drew dostal
January 7, 2026
Delayed shipping/lack of communication
Addendum to below—they emailed me. They gave their staff in the warehouse the time off over Christmas time—2 weeks. Kudos to them for doing that. Still would’ve appreciated communicating from them regarding my order so will change this to a 3-star review for now. I ordered candles from them once a few months back, they were great. Smell is wonderful as so many people have stated. Ordered again a week before Christmas and no candles. I’ve tried emailing them, leaving my contact on their site, and calling them, but they do not communicate. So—I’m $100 out including shipping that obviously never happened either and stick with no information. BUYER BEWARE.
Krissy BellaBee
December 23, 2025
If I could give a minus review I would
If I could give a minus review I would. They received 1 star because I had to put something. I received a damaged product and was told I can place an order and pay expedited shipping to receive by Christmas. I had to argue about it and they gave me a 10.00 code which the shipping was more and then said I can use my reward points. I placed the order again without a refund and now they are saying it won't get here until after Christmas. They are the worst company and I will never buy from them again. Absolute trash!
Student
November 25, 2025
This experience has left me…
This experience has left me heartbroken. I don’t think I’ve ever been so disappointed in a purchase—especially one that meant so much. The engraving on this Bible is, without exaggeration, the worst I have ever seen. I cannot believe The Catholic Company would allow something this poorly done to leave their facility, let alone put their name behind it.I ordered this Bible with so much hope and joy. My son—after years away—told me he wants to return to the Church, start reading the Bible again, and one day raise his children Catholic. As a parent, hearing that was one of the greatest gifts I could have received. I wanted to honor that moment with something truly special and meaningful.Instead, what arrived was an $80 Bible with engraving so sloppy, uneven, and careless that it felt like a punch in the stomach. I was expecting something beautiful, reverent, and worthy of the occasion. What I received looks rushed, cheap, and completely devoid of the dignity a sacred item deserves.I am beyond disappointed. I am hurt. And I feel utterly let down by a company I trusted with something so important. This has taken what should have been a joyful and emotional milestone and overshadowed it with frustration and embarrassment.I expected far better. I deserved far better. My son deserved far better.
Fran Sinopoli
October 22, 2025
I ordered over $244
I ordered over $244. worth of various items on September 9, 2025. After a month the tracking number still said "label created". I emailed and was told the package was "lost". They put another order together and it shipped out. UPS had the item in one location in US for over 10 days with no movement. I called UPS and they said the item was lost again and I needed to contact the seller so they can file a claim for the lost merchandise and shipping costs. I let them know this and I also let my credit card company know that the item I paid for over a month ago was never received. I though I was being very patient asking and waiting for these items, but at this point it had been over 6 weeks since my credit card was charged and I was starting to wonder if they "shipped" it again for a third time, how much longer it would take and if there would be yet another problem as to why I am not receiving it. I asked for a refund and received no response. That is when I notified my credit card company that the item was lost and I never received it. This is the response I received from Catholically Shop:Catholically Shopto mea refund is refunda chargeback costs me 30 usdyour ignorance on the facts doens't make you a better person.so UPS is losing the package I have shipped TWICE and you open a charge back to recover your money?and what about MY ITEMS?My lost SHIPPING FEE?I think you are just an arrogant thinking the world runs around you.I have limited time too, so keep your money and.......... fill in the blanks.This is copied and pasted from the email they sent me, word for word. Stay away from this company. They are only nice if everything goes well with your order. If it doesn't you can expect an email like this from them. I can't believe they represent a Catholic company and work with the Vatican. Very sad. Shop elsewhere.
Francis Franciscus
October 3, 2025
Product Description Discrepancies
The rosaries I received have discrepancies in their descriptions. I am very frustrated to deal with and buy from this company!
Chris
May 22, 2025
Decent Product with Spoonful of Scam
Disgruntled customer here, taking the time to write a review of The Catholic Company because of a recent poor experience. I needed a scapular medal and chose The Catholic Company on the recommendation of my mother. I needed the gift for a first communion that was on Saturday. I should have ordered sooner, but I did place the order the Monday before. I qualified for free shipping but knew that I needed the order in a hurry, so I paid $23.95 for 2-day shipping on a small product that cost $58. The item was shipped on Tuesday but did not arrive until the following Monday, after the First Communion and well outside of the two-day range. I also paid $1.76 for what the company calls "Guardian Angel Protection." Yes, I should have read the fine print and you should too. I assumed this was a little extra security to make sure the product arrived on-time. My mistake- the company charges $1.76 for all products or shipments (I'm not sure which) simply to make sure your product isn't damaged in transit. I don't know about you, but I'm not in the habit of paying anything for products that don't get to me in good condition.I called the company to ask if they'd refund my excess shipping charges (I did not ask for all my money back) considering the item did not arrive on-time. They told me that the website said that the item usually ships in 3-5 business days. They're right. I noticed this when I placed the order but assumed this was for standard (free) shipping. The company was happy to charge me the extra $23.95 + $1.76 for two-day shipping, and I really didn't need the item in 2 days anyway... I needed it by Saturday.So, I guess you could say this is partially my fault, and normally I'd leave well-enough alone, but I can't help but feel I got taken by a company that had no intention or ability to get me a product on-time. I came very close to paying almost $50 for one-day shipping just to make sure the medal arrived on-time. I'm grateful I only got taken for half that... I have no doubt the gift still would still have arrived late and they would still have (politely) told me I was an idiot for assuming anything else was going to happen.It is my hope that you might avoid the same experience. I know there aren't a lot of companies that sell quality Catholic items, but there are others. I could have purchased from Amazon, but I didn't entirely trust the quality of the merchandise. I wish now I'd simply used Amazon. They would have gotten the gift here on-time and they would have accepted a return, no questions asked, if something had gone wrong.That said, if your inbox is feeling a little empty and you're still trying to find a company willing to email you every day to hock their products, look no further. The Catholic Company often sends me not one but TWO emails a day (Save $45 On This Bestselling Rosary!).
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