carshield.com Reviews
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Join 54,697+ users reviewing CarShield. Read verified ratings and real customer experiences on carshield.com before you order.
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4.2 / 5
Average user rating
54697
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for carshield.com.
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carshield.com Reviews
Read real experiences from customers of carshield.com.
Brands may not incentivize or pay to hide reviews.
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Mary Peterson
April 10, 2026
need service and it was provided
need service and it was provided
Sue Olson
April 10, 2026
We were happy with the quick…
We were happy with the quick communication with the company we used for the repairs.
customer
April 10, 2026
Friendly concerned staff who listened…
Friendly concerned staff who listened and shredder information
Rayford Williams
April 10, 2026
Get two or more refer. Check the location out first a lot of dealers are just trying to cheat carsheild
They lie to to get call Sheila money and nothing was wrong with my car
Hamouza
April 10, 2026
Great customer service
Great customer service
Nora Lumbrera
April 10, 2026
The representive I spoke to answered a…
The representive I spoke to answered a question regarding a double charge on my monthly premium. it was an error and it was being corrected.
Tommy Turner
April 10, 2026
Customer service was very professional…
Customer service was very professional & easy to work with. Also they were very persuasive and helpful.
Arthur Carter
April 9, 2026
As advertised.
I and my service advisor spoke with carshield rep. Csrshield rep advised optios. Decided to go with dealership parts in stock. Paid the difference and was able to get service done within the hour.
Mark Khusid
April 9, 2026
Adjuster took 2 days to come out and…
Adjuster took 2 days to come out and file report. Meanwhile, I was accruing rental car expenses, which to my surprise, were not covered even though the contract says they were. I had to pay additional funds to the shop that were not fully covered by Carshield, above and beyond my deductible. App and website do not show current status of claims. Calling is spotty and sometimes can be on hold for over an hour. I was asked and harassed by phone and email to provide vehicle history even though the claim was already approved and the vehicle history was not required. I get multiple calls per day from Carshield's competitors asking me to switch over. This started when I joined Carshield. I give you two stars and not one because Carshield did have the integrity to pay most of the cost of a remanufactured transmission, which if not for Carshield, I would have had to scrap my vehicle.
customer
April 9, 2026
If your car breaks down. You will need good coverage.
You all helped me out a whole lot with good information and advice.
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