calvinklein.com Reviews
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1.7 / 5
Average user rating
1485
Total reviews
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calvinklein.com Reviews
Read real experiences from customers of calvinklein.com.
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Jungle Bunny
March 21, 2026
The Tags on the sports bras drive me…
The Tags on the sports bras drive me nuts.. they are scratchy af.. i avoid even wanting to wear there stuff now.. and its all the same.. getting boring
Ben
March 21, 2026
Very uncomfortable boxes made almost…
Very uncomfortable boxes made almost entirely of plastic (polyester). I thought I was buying cotton but these are unwearable.
Anudeep
March 14, 2026
Service Team,
Service Team,I am writing to report an issue with a puffer jacket I purchased from your Calvin Klein store approximately one month ago.Today, I washed the jacket carefully according to the care instructions provided on the label. However, after washing, the jacket has lost its puff and the filling has become flat, leaving it in poor condition and no longer wearable. This is very disappointing, especially considering the jacket is only one month old and was purchased as a new, premium product.I have taken proper care of the item and followed the recommended washing guidance, so I believe this may be a product fault or quality issue.
Gerard O'reilly
March 5, 2026
Easy to
Easy to. Place an order. Quality goods .nice pricesDelivered quite quickly. Excellent.
AN
March 4, 2026
Poor customer service
Poor customer service. Purchased some items. Got an email a couple of days later that said the order hand been cancelled without any explanation whatsoever. Definitely not purchasing from here again.
Dan Hakeem Gaspar
February 27, 2026
I ordered CKin2u perfume and it smells…
I ordered CKin2u perfume and it smells just like want I imagined it to be, I cant stop using it for everyday use,i only gave a 3 stars bc apparently the smell doesn’t lasts for so long, I used to reapply every now and then, and it is such a hassle, It should last longer bc the price is not reasonable for it.
Lilli
February 18, 2026
Incorrect item no refund
I’m very disappointed with my recent experience ordering from Calvin Klein.I ordered a black lounge jogger set, but instead received a completely different item (a black and red pyjama set). After raising this with customer service, it took several months to receive a meaningful response. During that time, I no longer had the original packaging, which they later insisted was required to investigate further.Customer service eventually confirmed that the product images and description online were incorrect at the time of purchase and that all current stock matched the item I received. However, despite this, the only resolutions offered were: • Return the item for a full refund (which was no longer possible due to the delay), or • Keep the incorrect item for a 10% refund or promotional code.There was no acknowledgement of the inconvenience caused, the delay in handling the case, or the fact that the error originated from their side.The experience felt unnecessarily difficult and poorly handled for a brand of this reputation. I would expect clearer communication, faster resolution, and a fairer outcome when a product is not as described.Unfortunately, this experience has put me off ordering again.
Yusuf Elaine Gungor
February 18, 2026
Stil waiting delivery
I bought a few items from Calvin Klein. I've been waiting for the delivery for a week. I reported the situation to customer service, but no one has responded. I'm still waiting for the delivery. I don't understand why such a global company has such a shoddy delivery network. I can't even see where the delivery is. Customer service is zero. Customer satisfaction is zero. Even deliveries for cheap products aren't this delayed.
karl savak
February 17, 2026
Calvin Klein has a very poor delivery…
Calvin Klein has a very poor delivery service in Germany. Twice they failed to deliver my item to the designated location and returned it to the sender, even though I have ordered and received a lot of items at that address.
Żaneta
February 16, 2026
Defective item, no refund
I received defective, damaged goods. Customer service shifted the responsibility onto me, telling me to contact the courier and claiming it was their responsibility. After a week without any response from the courier, I filed an official complaint with the store and attached photos of the damaged shoes, etc. The store is pretending they never received it and is asking me to contact them via online chat. The customer service is very disappointing.
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