cabelas.com Reviews
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1.4 / 5
Average user rating
449
Total reviews
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cabelas.com Reviews
Read real experiences from customers of cabelas.com.
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Jeanne Page
March 28, 2026
Through the checkout I was Hassled…
Through the checkout I was Hassled about getting credit card. When I told her NO she would not accept my response. She explained how would get discounts on my merchandise. I finally gave in(NEVER AGAIN) FILLED OUT THE STUPID ONLINE CREDIT APP) Needless to say I would have to wait for the credit card to be Mailed to me. By then I was pissed! Went back to the cashier, told her she wasted my time , bought my merchandise through my one and only credit card. She did give me 10% off. whoop te Do!Its been a hour since I left the Cabela's in La Vista and I 'm still upset! If someone tells you NO respect that decision!!!! Like my mom use to say NO Means NO! The cashier doesn't have any idea's about the customer financial situation. Get through the purchases and move on to the next customers. Piece of advice teach your employees better selling etique.
Philip Mundhenk
March 19, 2026
Totally incompetent, no customer service, won't communicate.
I responded to an ad on a gun listings site and called on the phone. They claimed they could see the ad themselves but had no such gun. Later that day they sent me an email saying they DID have it and to call back. Then they wanted to charge a higher price than was advertised. They backed down on that, took my info, then charged my card 2 days later. Then sent the gun to the wrong FFL, a place very far from me, despite the fact I gave them the FFL info in writing via email. The people they sent it to communicated or I wouldn't even know what happened. Repeated emails to both the addresses I'd dealt with earlier and to the parent company (Basspro) customer service were simply ignored. I called on the phone during normal business hours and was told somebody would get back to me the next day. That was a lie. Finally, after 2 weeks of this, I gave up and reversed the charges. I'll never deal with them - or any other Basspro owned business - again.
Holly Register
February 27, 2026
My whole family loves this place!
My family loves this place! It’s more than just a store, the atmosphere makes it a true experience.Great place to take the kids to see the wildlife displays while i get some shopping done. I love their bow selection and the staff is super helpful if I ever need help. I definitely recommend for any outdoor needs!
Marge Ramal
February 20, 2026
I went to Cabela’s to get a cover for…
I went to Cabela’s to get a cover for my bbq. They were on sale and of course they didn’t have it in stock. So I pre ordered it and had it shipped to the store. While I was there I stopped by the used gun department. I like seeing the old historical ones. Well this visit one stood out like crazy and it pulled on my heart strings. It was a SAA commemorative colt. My dad was 6th fastest draw in the US and this gun was similar to his including the white grips. It was in the same caliber and specs. They had it for 3500. I went home and researched the heck out of this gun. BUT I screwed up and didn’t get the model number. I also let my heart get in the way of sanity. So I went back and asked 1000 questions. Why was it in the wrong box? Why did it have white grips? Is this part of the combo with the Winchester rifle set. Where did you come up with this price? They had an answer to it all. But my heart was listening not my brain. I let them lie to me. The white grips were not original. This model came with walnut grips. They told me the grips were ivory, they’re resin. That this gun wasn’t the commemorative model that was supposed to come with a Winchester rifle. That the box it was in was given to Cabela’s with the gun so they displayed it in an incorrect box. They said they had a gun historian they call for guns like this and he set the price. They gave me a first responders discount. Plus another discount that brought it down to 3100. I sat on a gun like this before. I didn’t buy it because I wanted to research and someone else bought it while I was researching. I was worried the same would happen again. My heart was completely in the way. I contacted customer service and they had the store contact me. All used gun sales are final. They don’t care that they lied. They got lied to by the original owner so they lied to me. They wanted to argue and not accept the fact the grips were cheap resin. They told me the grips were ivory which was fraud. They also argued it was not the set. That this one was sold separately. (Lie) had it been the set the price would have been perfect. But alone the gun is valued at 1200 with the correct grips. I will NEVER shop at Cabela’s again. I don’t do business with liars .
Dave Warnke
February 12, 2026
Common item
Common item, out of stock again. Can't use my Cabela's cash again. Good thing there is a Fleet Farm nearby that is as good or better.
Adalbert Red
January 26, 2026
Greed over responsibility
First: don’t buy bows for target at Cabela. Cabela sends stuff for margin and they don’t care what is happening after the sale. Between Cabela and the parent who buys a compound bow that draws 50-70 lbs for a 14-year old with 0 experience in archery, the responsibility falls on the coach. Cabela doesn’t care if that child breaks a muscle or a joint because of their indifference. Shame!
Joseph Mccafferty
January 13, 2026
very poor customer service!
very poor customer service!! store manager was horrible to complete a simple task! Columbus, Ohio store. Find elsewise to shop for your wants! horrible customer service at its finest! Gun counter manager is not what they call a manager, he's so uneducated at this position> False advertisement of item, then gun manager wanted to argue, he canceled my order and refunded! Beware consumer's!!! This Columbus, Ohio store is FAKE AS THEY CAN BE!!!! Will never shop there again! I was so kind to contact the Gun department manager for all the WONDERFUL SERVICE!!! He was so pleased to hear the feedback! KEEP UP THE POOR CUSTOMER SERVICE!!
james woodruff
January 3, 2026
2000 gram hunting boots camo
I purchased the 2000 gram Hunting boots for 180.00 dollars. After one season the rubber ripped on both right and left boot same spot.No refunds or replacement because it was going on the 2nd season of wearing them.
victoria marron
December 28, 2025
The worst experience ever
The worst experience ever! We returned a coat that was to be a warm winter coat as per the sales person their name brand coat. costs $150 on sale. We went home and this coat was any thing but warm! We returned the coat 11/20/25 and still have not receive our refund. We have called and emailed several times and they keep saying they are working on it. We told them they got the coat back 11/20/25 at 6:35AM. Still no refund as of 12/28/25.. If you purchase from them you better think twice about their lack of help in getting you money back. As of I, NO way will I ever go back to the store and buy anything...
Heather White
December 25, 2025
Botched service and horrific customer service
Our local store serviced our rifle and we did not ask for it. We wanted it sited. The management laughed it off and the associates were unbelievably rude. The various employeeswe dealt with were extremely rude, coming from an owner of various retail stores. I am going to cancel my Cabela’s account and encourage all to do the same. This is a corporate chain that gives no focused service on one customer. We are all just a transaction now. I won’t ever shop them again. Give your money to any other business at this point.
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