buttercloth.com Reviews
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4.1 / 5
Average user rating
38
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for buttercloth.com.
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buttercloth.com Reviews
Read real experiences from customers of buttercloth.com.
Brands may not incentivize or pay to hide reviews.
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Mrs Lynda Giann
July 21, 2025
Necklines on the new tees are a choker!!
Have bought Butter tees for years. I am so disappointed with my latest purchases this month. The rat tee and basic tee’s necklines are really high and tight . It feels like I’m being choked. Looks as though the manufacturer has not cut out the neckline in the right place. It’s up way too high! I’m so upset I have to return them cause they are choking me! Butter- have you change your basic pattern or do you have a different manufacturer? Help . So disappointed :(
LARRY
June 17, 2025
I was excited to get a shirt for my…
I was excited to get a shirt for my husband for Fathers Day. It arrived in time, it felt and looked great. However, even though I followed the size chart to a T the shirt was too small. When I measured the shirt it did not match the size chart Since I am in Canada, returns and exchanges are not free. I have to pay about $50 to return it and I am afraid to order the next size up because the size chart is not accurate and if it is too small also I will be out another $50 to send it back. The customer service was awful. I had to call twice and e mail 3 times to get a shipping label (which I have to pay for) to send it back. Canadian customers beware!
Pupoesq
May 14, 2025
Outstanding customer service
Outstanding customer service. Shop with confidence. As a first time shopper, I was impressed with the excellent quality of the clothing. But I was more impressed with the customer service. Fantastic experience.
Ghazwan
April 21, 2025
Amazing staff
Amazing staff, great quality clothing. This is why I only buy my shirts from them. Despite ordering a final sale item which was completely my fault, they agreed on exchanging the item.
Nick Glewicz
March 26, 2025
Excellent shirts, excellent service, excellent brand
The shirts are some of the best feeling shirts I’ve ever owned. I had an issue come up and the customer service was fantastic. I was actually having their replies via email get filtered and Holly from customer support went out of her way to call me directly and went above and beyond to take care of me. For me buying clothes online is a very transactional experience but getting to connect with this company makes me feel even stronger about not only the quality of the product but the brand as a whole. Class A experience from Holly and customer support. Once you try on the first shirt you will immediately know the difference.
Glenn Tanzman
March 10, 2025
So very helpful
So very helpful! Wonderful product and better customer service!
B J
February 18, 2025
The team found me a button for my older…
The team found me a button for my older buttercloth shirt and effectively saved the shirt for me. I appreciated the support so much that I placed a new order for 5 more buttercloth shirts.
Dani
February 14, 2025
Exceptional customer service
I had an issue that came up after placing my order, so I reached out to customer service, expecting a delayed response. I was pleasantly surprised when they responded almost immediately, Genuine empathy, and resolved the issue on the spot. The level of service was truly exceptional. I’m so grateful, especially since my partner loves Buttercloth. This has definitely made us customers!
Travis Hann
February 10, 2025
Amazing shirts, better customer service.
The shirts are exactly as advertised. Flexible, breathable, looks great and has zero wrinkles. I'm a big fan and have already purchased four out of the collection. Additionally, their customer service is incredibly helpful and fast.
Brenda
February 6, 2025
Fast, amazing customer service!
I accidently ordered wrong size shirt! E-mailed customer service to edit my order before it shipped. They responded fast, and quickly fixed my mistake with no issues!Quality of shirts is also amazing! & Will make a perfect gift!
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