burpee.com Reviews
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2.8 / 5
Average user rating
23508
Total reviews
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burpee.com Reviews
Read real experiences from customers of burpee.com.
Brands may not incentivize or pay to hide reviews.
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rufus akery
March 31, 2026
I have bought burpee seeds for years…
I have bought burpee seeds for years and lately the quality of all their products have fallen off the cliff! I bought a burpee seed starter kit and the top does not fit at all. I will never buy anything else with burpee's name on it. I mean Never! If you are serious about your garden, stay away from this company! They are horrible. My family and I buy a lot of seeds but they will never see another dollar of any of our money again!
Christine Kasper
March 25, 2026
Buyer beware…
I agree with others that they have super slow shipping times. I had a horrible experience with their customer service. They do not actually stand behind their products and extremely poor inconsistent messages from their team and mistakes with customer service processing. I will not order from this company again. Buyer beware!
Steve Page
March 24, 2026
They charged me twice for the same…
They charged me twice for the same order and then shipped it twice. When I called to resolve the issue they refused to issue a refund unless I paid to return the duplicate order that they mistakenly sent. I told them to look at the "My Account" page under "Recent Orders," and they'd see that there was only one order. After trying to explain, I finally just hung up the phone and disputed the charge. Scammers.
edward matthews
March 22, 2026
Living on Their Reputation
Not sure why people are complaining about slow orders. I got my one packet of seeds in just under two weeks, and only paid $10+ postage and handling for the 2 oz package.
Albert Baccari
March 18, 2026
Too Many Burpee Burps on Customer Service
Burpee indicated in an email to me that my order was going to ship and that tracking information would be provided. When I tried to access the information on their email to me by typing in my email, they indicated I would receive an email verification. Tracking information never came. Today, my order arrived by UPS and I still never received tracking information or a notice that it was delivered. This reviewer would definitely give Stark Bros a shot before returning to Burpee.
Sunshine
March 17, 2026
No longer the gold standard for plants and seeds...
Burpee used to be the gold standard for seeds, plants and gardening supplies. Sadly that is no longer the case. There seems to be no actual company any longer as they obviously have no competent system in place to properly fill customer orders. I placed an order for bare root strawberries on 03/10/26 and according to their shipping schedule my zone had been open for shipping since 02/18/26. Typically with any reputable company within a day or two you receive at the minimun an estimated ship date but this is not the case with Burpee. On 03/12/26 I inquired when the items would be shipped and was told the items were in shipment processing and that I would receive shipping info soon. After still receiving no updates on estimated shipping I contacted them again via their website on 03/16/26 and told them I wished to cancel the order as it was taking too long for them to ship. I received a reply from them this morning again stating that the order was in shipping and it was too late to cancel the order and that I would receive shipping info soon. They told me that I could refuse the order and have it returned to them for a refund. I will certainly be returning the order if it ever does arrive. My advice to anyone considering ordering form Burpee is to please read the online reviews for this company. I wish I had done so before I placed the order. I am really surprised that they are still in business.
Rosie Illman
February 13, 2026
Because very poor germination
Because very few of my moon flower seeds did not germinate, I asked the Canadian company to send me a replacement package and I was told no because they are US based!
buyer
January 29, 2026
Very slow shipping
Very slow shipping. I placed my order on January 21. Burpee didn't give it to the post office until January 27. They estimate it will arrive at my house on February 2.
Brian Santos
December 15, 2025
Burpee Early girl tomato seeds
I bought 2 packs of Burpee Early girl tomato seeds in the spring of 2025. I have grown plants from Burpee seeds for nearly 40 years. When it was time to transplant my tomato plants into the garden I thought they looked a little different. When they started setting fruit I noticed that all of my tomato plants were not the normal 4-6 ounce Early girl slicing tomato. They were all very small 1/4 ounce grape tomato plants. I called Burpee when I noticed all my plants were grape tomatoes from 2 of their Early girl seed packs. They said they would refund my money I paid for them, with a receipt. I bought the seeds at Walmart, I paid cash and did not save the receipt. The time and money I spent on seeds, seed starting trays, potting soil, and fertilizer to end up with 2 dozen grape tomatoes upset me. I decided to not rely on seed companies anymore and bought heirloom tomatoes this year. I will never buy seeds from Burpee again! Be careful, you might not be growing the fruit or vegetables that are stated on the front of the packet of seeds.
James C Anderson
October 13, 2025
ordered Garlic when received garlic…
ordered Garlic when received garlic bulbs were the size of golf balls. Requested a redo and received even smaller bulbs. no way to speak to anyone other than the call center. never again will I order from Burpee
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