burkedecor.com Reviews
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1.3 / 5
Average user rating
1418
Total reviews
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burkedecor.com Reviews
Read real experiences from customers of burkedecor.com.
Brands may not incentivize or pay to hide reviews.
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Catherine Bernett
May 30, 2025
No delivery and no refund
I ordered items that never arrived. I emailed them SEVERAL times for a refund and never got it even after they've responded and acknowledge my complaints. How is this website still existing? I will never order from them again.
christot
May 20, 2025
I ordered wallpaper from Burke Decor 10…
I ordered wallpaper from Burke Decor 10 months ago. It was never shipped. I followed up with customer service every couple of weeks and they said it would be another couple of months. A few months ago I requested a refund. That's never arrived either. I filed a complaint with the BBB and they also tried contacting Burke to no avail. I contacted the FTC but the statute of limitations expired. If anyone has been successful receiving their merch or refund, please tell me how! What they do is a sin!!
Lori Ulloa
May 4, 2025
Horrible customer service
I ordered a desk. It came damaged. They sent it again. It came damaged again. They promised a refund. They never sent it. I followed up and they ignored me. Horrible customer service. I will never buy from them again. Almost everything on their website can be bought elsewhere for either the same price or cheaper. Use their website to shop, then buy the item from someone else.
Nadine
April 14, 2025
Stole my money !
I ordered wallpaper almost 1 year ago and months down the road said their machine was out of service for a while and asked if I wanted to wait or receive a refund. I asked for a refund and I still have not received it!!! Over $2000 and I have zero faith in receiving this refund! I am SO upset!
Aimee Shattuck
April 12, 2025
Warning: this company is a scam
I ordered wallpaper in November 2024, five months later it hasn't arrived. I've reached out twice and both times they say it will ship in three weeks. This company is a scam..
Bryan Hogan
April 12, 2025
100% Scam Artists
100% Scam Artists - Do not order from Burke Decor. They will not ship your products and will not refund your money when you cancel the order and request a refund. They are lucky they do not have a store front or people would be lined up to get their money owed to them from these thieves.
Mary Pat Rondthaler
April 10, 2025
No Response from returns at Customer service
I ordered a chandelier from Burke Decor. It does not work fo me as it hangs down below 6 feet and prevents walking in the room. I have emailed Burke Decor to begin the process of returning this item, and have gotten zero response. Any online company needs to be responsive. I order alot of home items as an Interior Designer. I am very disappointed in Burke Decor.
shay
April 6, 2025
I placed my order back in November 2023…
I placed my order back in November 2023 and still haven’t received either the product or a refund — and they’ve stopped replying to me altogether.Have you found any way to get your money back? Did you file a complaint with your credit card provider, the FTC, or BBB?I’m trying to connect with others who were affected, to possibly take joint action or share useful tips.
customer
April 2, 2025
Ordered a lamp… year later I still…
Ordered a lamp… year later I still don’t have a lamp. I received credit back, so ordered a bench. Now it’s the same old story that they are shipping it out in the next two weeks, but never do. How is this company still functioning with so many unfulfilled orders?
Donna Krouzman
March 27, 2025
They are crooks and scammers
They are crooks and scammers. DO NOT BUY FROM THEM. I ordered $750 worth of furniture, which never arrived. When I tried to dispute the charge with my credit card, they lied to my bank and told them that they delivered the pieces. I never received the pieces or my money back.
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