brandsmartusa.com Reviews
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3.6 / 5
Average user rating
163
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for brandsmartusa.com.
Brands may not incentivize or pay to hide reviews.
brandsmartusa.com Reviews
Read real experiences from customers of brandsmartusa.com.
Brands may not incentivize or pay to hide reviews.
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Kathy Giroux
April 13, 2026
Lisa Horowitz was so helpful
Lisa Horowitz was so helpful. She truly is an asset to your company! She deserves to be treated like a valuable employee as she truly is one!
Monica
April 12, 2026
Lisa Horowitz turned around the bad…
Lisa Horowitz turned around the bad taste I had after making two purchases online that were never delivered. And went above and beyond to help me with the refund. Lisa was great
Carol
April 10, 2026
Lisa Horowitz made my experience great
Lisa Horowitz made my experience great. I called with a question about an appliance that I bought in 2023. Lisa went out of her way to find my purchase information and to give me information about who to use my warranty. She is professional and kind...Please give her a raise. Thank you.
Marcela Palacios
April 10, 2026
They offer me a solution.
They offer me a solution.
MC
April 6, 2026
I got my questions answered quickly
I got my questions answered quickly
Abiosai Ralph
March 28, 2026
Agent was knowledgeable and helpful...a…
Agent was knowledgeable and helpful...a little slow with the responses but I guess that's due to the agent multi-tasking. Great customer service
Esther
March 21, 2026
Lisa Horowitz was exceptional
Lisa Horowitz was exceptionally attentive to my needs and she was able to resolve the issue professionally, politely and efficiently. If I was looking to hire, I would most definitely employ her.
HK
March 17, 2026
Great Customer Service for Web Services
I was able to place an order through the phone with the web services member Keeyon who was great! He kindly answered my questions about whether installation was included in the delivery / haul away service and also provided great information on how to get my rebate. Thanks so much!
Renea Jefferson
March 17, 2026
Had assistance with a salesperson and…
Had assistance with a salesperson and was helpful with purchasing a Fitbit!! I was visiting family there and had a pleasant experience!!!
candy santos
March 13, 2026
Alexander Philon help us with the some…
Alexander Philon help us with the some appliances for the house great customer service
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