bluehost.com Reviews
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4.6 / 5
Average user rating
29192
Total reviews
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bluehost.com Reviews
Read real experiences from customers of bluehost.com.
Brands may not incentivize or pay to hide reviews.
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Navi Ziv
March 28, 2026
Great service
Great service! The team was really helpful and responded quickly to all my questions. I’m happy with the help I got.
Peter Slofstra
March 28, 2026
The person on the phone was very…
The person on the phone was very helpful and patient. He also helped me get a discount. I give him a 5
Aguila Alexa
March 28, 2026
thank you team for your help
thank you team for your help
Arnoldo Trejos
March 28, 2026
Harshitha Shivamallappa from Bluehost…
Harshitha Shivamallappa from Bluehost support was very knowledgeable and willing to help.
Hope Schaefer
March 28, 2026
Knowledgeable and Kind
The representative was very knowledgeable and patient with me. He gave me several options along with real world examples.
UNB Blog
March 28, 2026
A migration nightmare
I was moving from another hosting service to BlueHost. From the beginning, I had issues. The Apple login stopped working, and I had to change my email and send in documents to verify my identity. This gave me a red flag, but I tried to migrate my 18-year-old site with a massive database and a lot of posts to high-performance hosting. I paid the $150 for the” professional” migration. There were some issues, but once they were sorted out, my original site shows a 403 error. I couldn't investigate until 7 hours later. My FTP program wouldn't connect, so I had to check via the cPanel file manager. And other than six empty folders my site was gone. No WordPress files orAnything. I called Bluehost to inquire what happened and received an email stating that the professional migration failed. When I got through to a person, there was no compassion or empathy. The. He said it could have been hackers or bots. Only two people had access. My team and I so connect the dots yourself. It took me over 20 minutes to get a supervisor on the line who pretty much said the same thing as the other agent. Now, once they tried to apologize and acknowledge what was going on, they constantly deflected blame onto other people or things. Then the migration team needs greater access to my original host team. At this point, I did not trust them to complete the immigration. After talking to them, I went to my original host and was able to restore my site, and then promptly changed all my passwords on my C panel and also on WordPress the following morning. I called them and got a refund for both the hosting and the migration that never happened. I do not recommend them for any hosting and it seemed like every time I called I got bounced around to 3 to 4 people before actually getting to someone who could do what I needed to be done or answer any questions lastly, there was no way to contact the migration team to find out what was going on or what had happened. This seemed very odd to me as I’ve had other sites migrated on other toes and you could definitely talk to the migration teams.
Katia Cespedes Antolitia
March 28, 2026
My experience was excellent
My experience was excellent. When Mukthar assisted me, he helped me right away. He was very courteous, and I was able to resolve the issue I was having with my website and the SSL certificate update. Thank you very much.
Johanna K.
March 28, 2026
Resolved in less than 15 minutes!
The interaction was quick and successful. The agent was able to resolve my issue within 10-15 minutes. I was grateful!
Mary
March 28, 2026
The customer support from Bluehost is…the BEST!
The customer support from Bluehost is absolutely outstanding! I have contacted them twice for help with some things I could not resolve myself and they are always professional, friendly and fast. They truly do value their customers and this is obvious by how their customer service representatives operate. Thank you so much!
Dennis
March 28, 2026
Great service with Bluehost!
Great service with Bluehost!
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