bloomingdales.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 384+ users reviewing Bloomingdale's. Read verified ratings and real customer experiences on bloomingdales.com before you order.
Related articles
1.6 / 5
Average user rating
384
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for bloomingdales.com.
Brands may not incentivize or pay to hide reviews.
bloomingdales.com Reviews
Read real experiences from customers of bloomingdales.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Annoyed Customer
March 27, 2026
Consistently sent the wrong item from…
Consistently sent the wrong item from their .com orders. Called to speak to supervisor and although an email was sent, no follow up and no make good was offered for my wasted time and money after 4… FOUR online order issues. If you buy from them, buy in store - do NOT bother with their online storefront and certainly do not trust their fulfillment dept. as they have proved incompetence time and time again.
HS
March 19, 2026
I have never had a problem with…
I have never had a problem with Bloomingdales. Ther are far superior to NM or Saks. Their customer service team is outstanding as are their return policies.
Kindness Counts
March 14, 2026
Customer non-service
I ordered a lovely jacket from Bloomingdale’s from the brand Barbour. Being unfamiliar with Barbours sizing, I ordered my usual size and when I received it decided to order another one, one size down, keep the current jacket until I’d tried them both, and keep the one that fitted best. I called customer service and through them, ordered the smaller size. Then, within the hour, I received an email saying my order was cancelled, no explanation. I called customer service to find out why and reinstate the order. I never found out why it was cancelled in the first place. I had a hard time understanding the woman, she spoke very fast and I didn’t get some of the pronunciation. I asked her to repeat several sentences because I was having a hard time understanding and I heard her frustration and asked her to speak a little slower. It all ended with her telling me I wouldn’t be allowed to order the smaller size, either with her or online, no explanation as to why. She said have a nice day and abruptly hung up. The $500 jacket is boxed and will be dropped off tomorrow at UPS for a refund. I reordered the smaller size from Barbour UK and ordered 2 more Barbour jackets, a coat for my dog and a tartan dog collar. Over $1600 that Bloomingdale’s will never see. Bloomingdale's needs to train for courtesy, helpfulness and service. After I get my refund, they’ll be blocked. People deserve better treatment. Rudeness doesn’t cut it. If I could give a 0 star, I would.
Kim T
March 10, 2026
A big company has absolutely horrible…
If there is zero star, yes it would be the first time i would give that zero. This had been and is a continuing nightmare dealing with their customer representative trying to get your money back. A big company has absolutely terrible ethics - did not deliver the order, ups returned the order to Bloomingdale, and lied to the customer about refunding their money but has not been doing so for over 30 days. Also, did not want to refund to the original method of payment but wanted to give a gift card. Trying to make customer spending money at their store using their absolutely horrible customer services. Never going to shop at this place ever again.
Dawn Qualey
February 14, 2026
If I could give them zero stars
If I could give them zero stars, I would, I scoured the Internet for several months, looking for the perfect top to wear to a formal wedding. I found it I ordered it. It came. It had been worn. There was neck dirt on the label and it reeked of perfume. I was afraid it was the only top out there so my goal was to just get compensated for having it cleaned however, customer service would not hear it. In fact they reimbursed me and sent me a label before we even finished having a conversation about what could be done. I then went onto Nordstrom and found the top when I ordered it. It came wrapped. It came gorgeous. It came not smelling of somebody else wearing it.
Vesna Bidzan
February 14, 2026
Malfunctioing Sensor Mirror
I purchased a "Simple Human SensorMirror" at the end of November, 2025. The order was placed at the Bloomingdale's store and delivered to my home address in early December 2025.The mirror started malfunctioning some 2 months later. Bloomingdale's customer service refused a refund or exchange for the product because their return policy is 30 days. So, Bloomingdale's is selling electronics but does not guarantee the quality? What a deception! Walmart, for example, has 90 days return policy.
NEFF AYERS
February 10, 2026
🛑 Threatened by staff over storm-damaged items. Disgraceful service.
Bloomingdale’s used to stand for quality, but my recent experience has been a nightmare. My order arrived destroyed—soaking wet due to a snowstorm. While they initially offered replacements, the situation turned hostile when a representative contacted me with an unprofessional threat, demanding I return the damaged items "or else."To avoid issues, I rushed to return the items on January 22, 2026. Days later, a different representative told me I should have just kept them. Now, I am left with no items, no replacements, and no refund despite my account showing "Return Complete." I have tried calling multiple times to resolve this, but I am being ignored. It is absolutely unacceptable for a luxury retailer to threaten customers over items damaged by a natural disaster. I expect an immediate credit for the items I no longer have.
GJ
February 6, 2026
Terrible quality
I’m very disappointed with the quality of the products. In my experience, similar or better quality can be found at discount stores for a fraction of the price. Unfortunately, customer service reflects this decline as well. Bloomingdale’s used to be one of my favorite department stores, but I won’t be shopping there again.
Anna Miller
February 6, 2026
Customer Service Needs Improvement
Customer service was below expectations. Response time and support did not match the standard I expected from the brand.
Google Name
January 29, 2026
Bloomingdales Loyallist rewards Scam!
I placed an order for 3 pairs of high end mens sneakers totaling $1906.74. Bloomingdale's decided to reward my account with $425 reward points, as a "thank you for your business", which I did not ask for. Assuming the "thank you reward points" were earned due to my significant purchase order of $1906.74, I had to order a different size of sneakers, as the sizes that came were irregular. When I decided to return one of my orders, that did not fit, due to oversized dimensions of the sneakers, my visa was only credited partially, with a $432.56 deductible. I called Bloomingdale's and was advised, that actual dollar amount deductible was taken in exchange for $425 Loyallist rewards points, which I did not ask for and did not consent to purchasing, or converting my actual credit card dollars into reward points. Then I was advised by Bloomingdale's manager, that if the order with reward points purchase is returned, all the original credit card charges will be reverted/credited back to my visa card. After all my orders were returned , Bloomingdale's refused to credit my original Visa credit card order in full, converting (upselling) me my actual $432.56 Visa credit card dollars into a 180 days expiring reward points. After spending 3 hours 15 min and 48 sec on a single phone call with various Bloomingdale's outsourced representatives and managers, some of which barely spoke and understood the issue in english, I was advised that the issue is escalated to another mysterious management level for correction of wrong transaction. After being a loyal Bloomingdale's customer for 35 years, this matter appears absolutely shocking and disappointing customer service and a true example of a scamming business practices. Hope this unpleasant matter is addressed with corporate management for correction.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).