bjsrestaurants.com Reviews
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3.0 / 5
Average user rating
35
Total reviews
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bjsrestaurants.com Reviews
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Bert Hernandez
March 28, 2026
manager abuse power 5881 centennial …
manager abuse power 5881 centennial las vegas nv#509 manager never helping im reservation 4 pm WAIT 22 minutes Spock manager dont care also Spock general manager Paul not lister im Spanish discrimination also im senior
꧁⎝༺𝕷𝖚𝖈𝖎𝖆༻⎠꧂
March 10, 2026
It’s expensive and is (usually) worth it.
We go to the one at 5447 W Loop 1604 N, San Antonio, TX 78253 and we usually have a great experience. There is a server at this location who really notices when the kitchen messes up my food. Having MCAS, this is so very important to my entire day.The food quality is not as reliable on my stomach as it once was, so I deducted a star. Some of the meat and dairy has been tasting off lately. My biggest gripe about any restaurant is when they start making changes to save money but do not tell their customers. People can get sick from the substitutions and that is an issue.I’m not saying that’s what they are doing but it most certainly tastes like it. That and I’ve developed the inability to eat some of the foods I used to there a few months ago.
Yaz King
March 10, 2026
BJ's Restaurants offers a solid casual…
BJ's Restaurants offers a solid casual dining experience with an impressively diverse menu, including standout deep-dish pizzas, generous portions, and their signature Pizookie dessert, which consistently receives high praise. The craft beer selection and happy hour deals are strong highlights, making it a great spot for groups, families, or beer enthusiasts. However, service can be inconsistent—wait times are often long during peak hours, and staff attentiveness varies. While the food quality is generally good, some dishes feel overpriced for the execution. Overall, BJ's earns a 4 out of 5 for variety, portions, and the Pizookie, but it falls short on speed and consistency during busy periods.
AN
February 24, 2026
Terrible experiences with Rewards Services team
I am extremely disappointed with my recent experience regarding a bonus gift card from BJ's Restaurants. The gift card did not work when I attempted to use it, which was both embarrassing and frustrating.Multiple emails had been sent to the Rewards Services team explaining the situation.Despite explaining the situation and providing the necessary details, no meaningful resolution has been offered. The lack of accountability and urgency in addressing what should be a straightforward issue is concerning.If this matter is not resolved within the next two weeks, I will have no choice but to pursue legal action.
Omar Bin Khalid
February 21, 2026
High priced
Very high priced. The service is not so bad but prices are too high. I tried nachos and drinks taste is satisfying but priced too high, we really became disappointed.
Georgia C
November 15, 2025
Colleen is the BEST
Colleen is the BEST! We have been to BJ’s three times, I was hesitant to return as the food and wait staff did not call to me to return. Colleen got you another returning patron! Of course, asking for Colleen!She listened, answered questions and service was 150%. She was not only kind, but helpful. She is pure joy for Golden’s BJ’s! Wait staff at BJ’s in Boulder could really use lessons from her on how to make the patron’s dining a delightful, engaging experience while giving full top notch service!She walks the talk with energy and a smile. Thanks, Colleen, you are amazing and we thank you!
Peter
September 23, 2025
Nachos were bad
Nachos were very, very sad. One of the worst dishes I’ve seen. Two cubes of chicken obviously not fresh but definitely manufactured in bulk.Got the boneless chicken wings. more like chicken nuggets, food, and debris all over the floorWon’t be going back anytime soon
Purple_Lvr
September 16, 2025
Sunday dinner date
I took my son here for our Sunday Mom, Son dinner date, and initially everything was going well. After my son admitted he didn't like the pot stickers (which were doughy), I suggested wings, and our food came looking delicious and ready to eat. However, once we received our food, minus the condiments my son asked for, arrived, it seemed our waitress suddenly checked out on us. I sat patiently tried to gain the attention of any staff members for boxes, the bill and to check that my additional to go order was placed unsuccessfully. When our waitress returned she informed me she forgot, and would place it then (never mind I asked her to put it in when our food came). We sat waiting on our to go order, boxes and the bill for over 20+ mins unnecessarily. It seemed once we were served, her job was done, and although I feel as though she had unconsciously checked out on us, I don't know what could have distracted her, and we were attended to by other waitstaff. I gave a generous tip as I ALWAYS do, nonetheless, I won't be returning to this establishment anytime soon.
Deepa Sol Deep
September 15, 2025
"WE LOVE BJ's RESTAURANT"
"WE LOVE BJ's RESTAURANT"BJ'S IN GOODYEAR, AZ (LOCATION #632) MADISON A. IS SO WELCOMING SHE'S ONE IN A MILLION HER HOSPITALITY IS WONDERFUL
Michael Biddick
September 10, 2025
Sat at the bar for happy hour
Sat at the bar for happy hour. Ordered octoberfest beer and bartender told us they were out. My wife ordered avacado rolls and the came back and said they were out. We ordered the sliders and took 45 minutes after a few inquiries why it was taking so long. They answered in a couple of minutes which was not true. Staff standing around takingBrookfield on Moorlandwill not go back
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